Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Very informed and helpful.
By Marcel B.
Response from Emotionalsupportanimal· May 16, 2026
Thank you for your review, Marcel! We’re so happy to hear you found our team informed and helpful. We truly appreciate your support and are grateful for the opportunity to assist you. Warm regards, The EmotionalSupportAnimal.com Team
Very very helpful, and great customer service
By Lucas P.
Response from Emotionalsupportanimal· May 16, 2026
Thank you for your kind words, Lucas! We’re so glad you had a helpful experience and received great customer service. We truly appreciate your support and are grateful you chose EmotionalSupportAnimal.com. Warm wishes, The EmotionalSupportAnimal.com Team
Pricilla was so extremely caring and kind and so very helpful to me. I’m very grateful!
By Cheryl
Response from Emotionalsupportanimal· May 15, 2026
Thank you so much for your heartfelt review, Cheryl! We’re delighted to hear that Priscilla’s caring and kind support made such a positive difference for you. Your gratitude means the world to us, and we’re so thankful you chose EmotionalSupportAnimal.com. Warm regards, The EmotionalSupportAnimal.com Team
Priscilla was a great help in making sure the process was smooth for my first time
By Lonnell O.
Response from Emotionalsupportanimal· May 15, 2026
Thank you for sharing your experience, Lonnell! We’re so happy to hear that Priscilla was able to make your first-time process smooth and supportive. We know how important it is to feel comfortable every step of the way, and we truly appreciate your trust in us. Warmly, The EmotionalSupportAnimal.com Team
Brittany Hanes is awesome! She provided a lot of information and got me started with the process. Definitely recommend’
By Nikki
Response from Emotionalsupportanimal· May 15, 2026
Thank you so much for the recommendation, Nikki! We’re thrilled to hear that Brittany was able to provide helpful information and get you started with confidence. We truly appreciate your kind words and are so glad you had a great experience with us. Warm regards, The EmotionalSupportAnimal.com Team
Brittany Hanes was very pleasant and personable. She made sure I had no questions by providing plenty of opportunities to ask. She was helpful in understanding what to expect after her call as well.
By Daniel W.
Response from Emotionalsupportanimal· May 15, 2026
Thank you so much for your kind words, Daniel! We’re so happy to hear that Brittany made you feel comfortable and supported throughout the process. Providing clear guidance and making sure our clients feel informed every step of the way is so important to us, and we’re glad Brittany was able to do that for you. Thank you again for trusting EmotionalSupportAnimal.com! Warmly, The EmotionalSupportAnimal.com Team
She was very helpful through the process and kept me calm while walking through everything.
By Raymond G.
Response from Emotionalsupportanimal· May 15, 2026
Thank you so much for your kind words. We’re happy to hear that she was able to make the process easier and provide reassurance throughout your experience. We truly appreciate your feedback and are glad we could assist you.
Shayna was a great help
By Pablo O.
Response from Emotionalsupportanimal· May 14, 2026
Thank you for your review! We’re so glad to hear Shayna was a great help. We truly appreciate your feedback and are happy we could assist you!
