Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
701 approved reviews, newest moderated first
Speedy delivery
By Munetta J.
Response from Editorialist· Sep 14, 2026
Hi Munetta, thank you so much for the review! We are thrilled to hear that your order arrived so quickly. We truly appreciate your support and look forward to serving you again soon!
Item as described, arrived quickly considering it was shipped from abroad. Price was also good, I am happy, thank you
By Natalia D.
Response from Editorialist· Sep 14, 2026
Hi Natalia, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your item arrived quickly from overseas and met all your expectations. Your happiness means the world to us, and we look forward to serving you again soon!
Customer service is outstanding! I absolutely love the dress.
By Debbie
Response from Editorialist· Sep 14, 2026
Hi Debbie! Thanks for your feedback! We’re delighted to hear that you love your dress and had such a positive experience with our team. It was truly our pleasure to assist you. We look forward to welcoming you back again soon!
Shipping was prompt Dress was exactly as it appeared
By June A.
Response from Editorialist· Sep 10, 2026
Hi June! Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience and that your purchase met your expectations. We truly appreciate your support and hope to assist you again soon!
Editorialist found the best price on the item I wanted and it shipped very fast. They were responsive to concerns regarding extra shipping cost. Great customer service.
By Audra R.
Response from Editorialist· Sep 10, 2026
Hi Audra! Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth experience from finding the right item to receiving your order promptly. It’s especially great to know that our team could assist and provide the support you needed along the way. We truly appreciate your trust and look forward to serving you again!
Arrived timely. Very pleased.
By Janet G.
Response from Editorialist· Sep 7, 2026
Hi Janet! Thank you for sharing your experience! We’re delighted to know everything went smoothly and that you’re satisfied with your order. We truly appreciate your support and hope to assist you again soon!
When I placed my order I got a message that the transaction was canceled. Then later in the week I received the order. In the meantime I bought the dress on another website. I now have to return this order and have no order number.
By MJ F.
Response from Editorialist· Sep 7, 2026
Hi MJ, we are so sorry for the confusion and frustration this caused. We completely understand how stressful it was to receive an unexpected delivery after a cancellation notice. We checked on this and have responded directly to your support ticket. A prepaid return label has been provided there so you can send the dress back completely hassle-free with zero extra cost. We truly appreciate your patience, and please don't hesitate to reply to our ticket if you need any further help!
I never thought that I’d get my dream item. The ordering was a smooth experience and the shipping was great. Will def use the service again when I am hunting down a hard to find piece in my size.
By Tia V.
Response from Editorialist· Sep 6, 2026
Hi Tia! Thank you for sharing your experience! We're thrilled to hear the whole process was smooth sailing. See you next time you need something hard to find!
