EditorialistReviews of editorialist.com

Response from Editorialist· Oct 20, 2026

Hi Leah! Thank you for bringing this to our attention. We’re sorry that your item arrived in less than perfect condition and that you had to wait for a response. We’re happy to share that a full refund will be issued, and a member of our support team has reached out to you via email with further details. We appreciate the opportunity to make things right and hope to provide you with a much better experience moving forward.

Response from Editorialist· Sep 1, 2026

Hi Godfrey! Thank you for sharing your experience. We completely understand the confusion around the sizing and are sorry for any frustration this may have caused. After reviewing your order, we confirmed that it was processed in a men’s size 6, which corresponds to a women’s size 7 for this style. If the fit isn’t right, we’re happy to assist with a return for a full refund. One of our Support Team members has reached out to help you directly. We truly appreciate the opportunity to assist and make this right!

Response from Editorialist· Aug 10, 2026

Hi Sharon, thank you for taking the time to share your feedback with us. Upon carefully reviewing your order, we can confirm that the item shipped was the Hooded Long-Sleeve Top by B+ab, which matches the item included in your order. We also sent an order confirmation to your email that included a photo of the item you would be receiving. That said, we absolutely want to understand your concern and ensure you have the opportunity to discuss it with us. One of our team members has already reached out to you regarding the possible solutions, and we sincerely hope you’ll respond to their message so we can work together toward the best possible resolution. We’re truly sorry for any disappointment this situation may have caused. We look forward to hearing from you.

Response from Editorialist· Jun 24, 2026

Hi Marquentis! Thank you for sharing your feedback. We sincerely apologize for the disappointment and frustration this experience caused. The shoes became unavailable during the fulfillment process, and we understand how frustrating it is to receive an update after placing an order. The 48-hour window provided was intended to allow us time to search through our network of partner merchants and explore every possible option to secure the item for you before proceeding with a cancellation. We appreciate your patience and understanding, and we have also responded to our ongoing correspondence with you to continue working toward a possible resolution. We truly value your experience and hope to have the opportunity to better assist you.

Response from Editorialist· May 2, 2026

Hi Taylor! Thank you for sharing your feedback, and we’re truly sorry for the frustration and disappointment this caused. Your comments about communication and availability accuracy are also well taken, and we’re actively working with our partners to improve how inventory updates and fulfillment timelines are shared to avoid situations like this in the future. At this time, we’re unable to locate any details associated with your order based on the information provided in this review. In order to look into this further and make things right for you, we would kindly ask you to reach out to [email protected] with your order details, so our team can assist you directly. We appreciate you taking the time to share your experience, and we sincerely apologize for the inconvenience.

Response from Editorialist· Feb 16, 2026

Hi Nancy! We’re very sorry for the inconvenience you experienced. We’ve reached out to you via email to address the color and sizing issues. Our team is committed to resolving this for you as quickly as possible, and we truly appreciate your patience.

Response from Editorialist· Feb 5, 2026

Hi Jess! Sorry about the mix-up! The return is pending approval as part of the return verification process. We’ve sent you an update via email and are following up to get this resolved as quickly as possible. Thanks for your patience!