Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
Domi Outdoor LivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Domi Outdoor Living-Upgrade Your Outdoor Life!Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.Our promise: From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.Max durability, Best value. Domi – your professional choice.VISIT OUR WEBSITECONTACT US
Domi Outdoor Living (domioutdoorliving.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
323 approved reviews, newest moderated first
Excellent product looks amazing on my yard. Arrived quicker than expected it took some time to put together but it was well worth it. quality is great
By Randi P.
Response from Domi Outdoor Living· Aug 16, 2026
Love to hear this! Fast delivery, great quality, and a beautiful yard—exactly what we aim for. Sorry assembly took a bit, but we're so happy it paid off. Thanks for your support! The Domi Team
Things looked great but there are some damaged parts
By Maurice B.
Response from Domi Outdoor Living· Aug 16, 2026
Thank you for your feedback. We're glad to hear things looked great overall, but we sincerely apologize for the damaged parts. Our customer service team has gaven the soultion for you via [email protected] this email address, you may check that email first:) We want to make thingds right for you, as your satisfaction is our priority:)! The Domi Team
Excellent customer service
By Cheryl D.
Response from Domi Outdoor Living· Aug 16, 2026
We aim to impress. So happy we delivered! The Domi Team
Quality furniture. Very pleased
By John M D.
Response from Domi Outdoor Living· Aug 16, 2026
That's wonderful to hear! Enjoy your new furniture—we hope it serves you well for years to come:)! The Domi Team
We love our new Pergola. My wife and I built it together over a weekend and installed on our back deck. All the parts were in order, no damage to boxes upon arrival, and instructions were clear. Would have been better if we had 3 people had times, but we managed.
By Bert D.
Response from Domi Outdoor Living· Aug 14, 2026
Thank you for sharing your experience! We’re thrilled to hear that you and your wife enjoyed building the pergola together—what a fantastic weekend project. It’s great to know that the parts arrived in perfect condition and that the instructions were clear enough for you to manage as a duo. We appreciate the feedback about the third pair of hands—we’ll certainly keep that in mind for future assembly guides. Your success and satisfaction mean the world to us. Wishing you many wonderful moments under your new pergola! The Domi Team
Good looking sturdy furniture at a good value. Only problem was that the label on the table is upside down.🤣🤣
By Mary
Response from Domi Outdoor Living· Aug 14, 2026
Hi there! Thanks so much for your kind words about the quality and value—we really appreciate that! And oh no—upside-down label? 😂 That’s our limited-edition “australian edition” (just kidding!). We’ll definitely pass this along to our production team to make sure it doesn’t happen again. Glad you’re loving the table otherwise! The Domi Team
All boxes arrived in the same shipment. Unfortunately, one of the boxes was completely broke 360° around and was flopped over. I took photos. Also, several boxes had puncture holes in them. Also do to the Ohio weather and health issues. I have been unable to open the boxes to fully inspect and setup the patio gazebo.
By Ray D.
Response from Domi Outdoor Living· Aug 14, 2026
Thank you for bringing this to our attention. We sincerely apologize for the condition in which your shipment arrived. We understand your frustration, especially with the broken box and puncture holes. You may share the photos you’ve taken with our customer service team at [email protected], so we can document the issue and escalate it to our shipping partner immediately. Regarding the delayed inspection, we completely understand the challenges posed by Ohio weather and health concerns. Once you’re able to open and inspect the gazebo, pls feel free to let us know if there are any damages to the product itself. We’re here to assist with replacements or refunds as needed. Your satisfaction is important to us, and we’ll ensure this is resolved promptly. Don’t hesitate to reach out if you have further questions or concerns. The Domi Team
We bought a 14 × 24 gazebo. It was late on the delivery date given, due to trucking issues. That interfered some with the help we had lined up. You WILL want help to assemble. Because we have a shed next to where the gazebo goes, we were able to spread the seven big boxes of pieces and parts all around. There are hundreds of screws, bolts and plastic assecessories. Everything is labeled very well! The picture diagram lays out the step by step assembly as best as it can... but still needs someone good at reading diagrams to execute the directions. It's a timely process. Pay particular attention to the letters or numbers that are associated with each part..you won't want to mix any up. The gazebo is beautiful when it's all up. We are choosing not to put the mosquito netting on, but will add the curtains soon. Overall, we were very happy with this product.
By Deb E.
Response from Domi Outdoor Living· Aug 14, 2026
Thank you for your detailed feedback! We’re so glad to hear that, despite the delivery delay and assembly challenges, you’re happy with the final result. You’re absolutely right—assembly does take time and patience, and we really appreciate your advice about sorting parts carefully (those labeled pieces are a lifesaver!). It’s great that you had space to organize everything, and we’re thrilled the gazebo’s beauty lived up to your expectations. We hope you enjoy many wonderful moments in it, with or without the netting! If you ever have questions or need support, we’re here to help. Thanks for choosing us! The Domi Team
