Just what I needed!
Just what I needed!
By Tiffany G.
Response from Direct Brand· May 12, 2020
Dear Tiffany, thank you for taking the time to leave a rview. we are pleased that the part you received assited you in your repair.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
309 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Direct Brand (direct-brand.com) has 309 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
309 approved reviews, newest moderated first
Just what I needed!
By Tiffany G.
Response from Direct Brand· May 12, 2020
Dear Tiffany, thank you for taking the time to leave a rview. we are pleased that the part you received assited you in your repair.
Great service
By Carmine D.
Response from Direct Brand· May 12, 2020
Dear carmine, thank you for taking the time to leave a review. we are very happy to hear that you are extremely satisified with the service our staff provided.
I guess it is more my fault for not looking closer before ordering. Doesnt work for my grill at all. Not for pit boss memphis ultimate.
By Macon W.
Response from Direct Brand· May 12, 2020
Dear Macon, thank you for taking the time to leave a review. We are sorry to hear that the part wasn't quite what you required. If you contact [email protected], we can arrange for this to be returned to us and a credit raised for you.
Good price. Fast shipping
By Mike W.
Response from Direct Brand· May 12, 2020
Dear Mike, thank you for taking the time to leave a review. We are happy to hear that you are pleased with our pricing and service. we always try to be competitive with our pricing.
Item was as described. Arrived on time.
By Amanda
Response from Direct Brand· May 12, 2020
Dear Amanda, thank you for taking the time to leave a review. we are pleased to hear that you are happy with our service and that you received the part quickly and efficiently
Exactly what I needed. Thank you!
By Christina C.
Response from Direct Brand· May 4, 2020
Christina, thank you for taking the time to leave a reveiew. we are pleased to hear that you asre happy with our service.
What’s the dimensions??
By Joe A.
Response from Direct Brand· Apr 27, 2020
Hi Joe, can you email [email protected] about the product you want the information about, please
The part arrived on time and worked great! Thanks for providing quality parts at very reasonable prices.
By Andrew D.
Response from Direct Brand· Apr 23, 2020
Andrew, thank you for taking the time to leave a review. We are glad to hear that you are pleased with our all round service and the competitiveness of our prices. be safe and take care