Fast response and the eagerness of the…
Fast response and the eagerness of the support to accommodate our requests
By George C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
482 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
DigiCert, Inc. (digicert.com) has 482 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
482 approved reviews, newest moderated first
Fast response and the eagerness of the support to accommodate our requests
By George C.
The team is excellent in support, but the involvement of account managers is limited to sales which is not good. They should be supportive in all aspects, especially in denoting limitations of countries Govt. policies which delays Organizational validation process. The account Manager should take responsibilities to validate their organization account rather team calling Govt. dept. for Orga. validations. I am very happy with the support of Ayesha Davis who took the pending task and closed the Org. validation. This should not go unnoticed.
By Rajeev C.
The support i revceived was highly professional and first class my issue is finally resolved after may be 5-6 communication sessions in chat i highly rate Naasief
By Syed Tousif I.
Very helpful service everytime Excellent Thank you for being so helpful and so fast response everytime
By Vaishnavi X.
Fadia was really supportive and patient to answer multiple queries from us and provided excellent support
By Rahul
Appreciate support from Chat team and organization validation was seamless and ease. Keep it up.
By Lalaiah Y.
the issue was renewal the certificate there no optional for that and ask for support and told me re-issue option and get email for Approve Certificate Request for stcsc.sa after approval i did re-issue and i get the certificate.
By abdulaziz H.
Response was quick and gave the exact answer I wanted.
By Naveen