Great product
Great product! My cats love the raw meat. Great customer service too.
By Karen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
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Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
Great product! My cats love the raw meat. Great customer service too.
By Karen
Absolute game changer. No other food agreed with Luke until Darwin. His digestion is now excellent, his coat glistens, and he is happy and healthy.
By Scott
Beacan and Rhys (Australian Shepherds) have been on their Darwin raw diet for the last 5 years. An incredible difference in all aspects of canine health: coat, skin, muscle, teeth, as compared to our earlier canine companions, that existed on conventional “High Quality” dry food. Both are exceptionally physically fit and mentally balanced. A Darwin’s’ customer here forward.
By Joel
Darwin's used to send me tracking information once the shipment was sent out to us. That doesn't happen anymore and I am often unsure when their food would be dropped off.
By Cymone
Response from Darwin's Natural Pet Products· Mar 13, 2024
Hello Cymone! Thank you for your review and providing feedback. Thank you for your review and feedback. We apologize you have not gotten tracking information. Our IT team is currently working on this and we hope to have tracking available to all customers soon. Our Customer Care team is able to manually email your tracking information, and you can request it by emailing [email protected] or giving us a call at (877) 738-6325. We hope this helps!
We've been using Darwin's Natural Pet Products for several years for our cats and dogs. We were originally instructed to feed raw by the breeder for our first kitten - a Balinese. At the time we purchased expensive, organic, grain-free food from a local pet boutique. Once we switched to Darwin's, we saw a high improvement in our pup's health and coats. Amazing! The kitten started our on Darwin's and we have since adopted three more cats. The most dramatic change was a scrawny two-year old with a rough long coat. Within a few months of eating Darwin's, his coat was soft and full (as well as his body). Very dramatic change!! He even won Mr. August in the Darwin's 2023 pet calendar!! Our pups have since passed (they were older at the time - I feel Darwin's gave them additional years) but our cat continue to enjoy their meals! :)
By AMY M.
Great customer service, wonderful product
By Maureen B.
my cats love it
By Kiwi
Great customer service and a healthy local choice for my animals. Proportioned sizes for easy feeding. Sustainable packaging. My cats and dogs love it.
By Kristina N.