My dogs have been eating Darwin’s since…
My dogs have been eating Darwin’s since 2015. They are super lean and heathy. They love their food!!
By San Antonio T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
My dogs have been eating Darwin’s since 2015. They are super lean and heathy. They love their food!!
By San Antonio T.
The delivery is delayed with short notice. And the price keeps going up. I am reducing my order quantity and transition to “We Feed Raw”
By Paul
Response from Darwin's Natural Pet Products· Mar 13, 2024
Hi Paul! Thank you for your review and feedback. We apologize you have not gotten tracking information. Our IT team is currently working on this and we hope to have tracking available to all customers soon. Our Customer Care team is able to get your tracking information and is happy to provide it any time. You can email our Team for shipping updates. Our team would also like to help with the cost of your meals with additional discounts you may qualify for. Please reach out to our Customer Care Team at (877) 738-6325, or by email at [email protected].
We've been using and recommending Darwin's for years. The quality and variety is unmatched and our cats had sampled many other raw brands. Over the years we've had a few delayed deliveries due to storms or holidays but have always received what we ordered and it's always delivered still frozen and packaged well. Recently we had someone steal the box off our porch, literally minutes after it was delivered, when no one was home. Darwin's replaced our entire order at no charge, without hesitation and made such an awful situation so much better. We will continue to be loyal customers as long as we have animals in our home!
By Carly
The quality is excellent. The package size is just right. My dogs LOVE it! Shipping is easy. And the customer service is SWEET!
By David
Best food for my dogs!
By Greg
The food is great and my German Shepherd loves it! I would get a five star rating, but occasionally the food arrives starting to thaw. I’ve shared that several times but it continues. That’s really my only complaint. “Date of experience” represents the date of my review, not the date of shipments that arrived starting to thaw.
By James B.
We've used Dawins' products for years for our two cats. They have great customer service and products that our cats love. We feel they are a company we can trust for timely, scheduled deliveries and good products.
By Sean
My cat has an immunodeficiency problem. I started him on Darwins Natural and he is doing so much better.
By ANGELA J.