Great product and great customer…
Great product and great customer service!
By Susan H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
Great product and great customer service!
By Susan H.
Timely delivery, quality product, ease of opening the food packet, and my Westie licks the bowl clean!
By Mary K.
Best decision I've ever made for my cat was switching to Darwin's. Before my cat would throw up about a third of what she ate but with Darwin's that almost never happens. She's 15 now and still very healthy:)
By Lisa
Great fresh food that my dog loves Always delivered right to my door.
By Heike
Fantastic customer service. Immediate response to every question by email or phone. Best food to feed any cat! My cats have all loved and thrived on it.
By Laurie
They are quick to respond and super flexible about our changes order to order as we figure out our 3 pets food needs.
By Custome
The quality of the food is consistently very high. The meat is sourced from pasture-raised animals and there are no unnecessary ingredients in this food. Ordering is so easy and so long as you have space for 20 lbs of frozen food, this system works well. The packaging is very user-friendly. I order the turkey for my cats -- they absolutely love it!
By Martina C.
I've been buying from Darwin for years. It's a consistently top quality food which my cats love, and their customer service is wonderful.
By Elisa