Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
189 reviews
CyxusSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cyxus® is a professional American eyewear brand who designs computer glasses, polarized sunglasses, reading eyewear, gaming glasses for men, women and kids since 2009.
Cyxus (cyxus.com) has 189 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
189 approved reviews, newest moderated first
Glasses arrived with no prescription in either of them yet I paid for it, emailed the company with no response. Edit - I ordered single vision prescription and uploaded a picture of my prescription
By Kyra
Response from Cyxus· Apr 8, 2022
Hi,sorry for the unpleasant shopping experience.We checked,there's no email from you,and you didn't choose the prescription lens.If you need prescription glasses,you need to order with prescription lens.Thank you.
Great product and fast shipping
By Andrea J.
please reach out have not received order CY34675 order january 2022 tuscany moore
By Kristine O.
Response from Cyxus· Mar 4, 2022
Hi,we are sorry for the delay and bring you an unpleasant shopping experience.Your order will arrive soon.Because your prescription glasses have ADD and need to be customized,it will take a little longer.We're really sorry.🌹
This is the third pair of glasses of have gotten from Cyxrus and I am very happy with all of them. 2 pair are the blue-blocking with magnification and the other pair is only blue-blocking without magnification. I use the magnification ones for computer and tablet use and the pair without magnification to watch television. The price is great and the service representative worked with me to get the last pair because I made an error and did not get magnification. She was very helpful and replied to my emails quickly and efficiently. There is a wait time to get these glasses; but, is well worth the wait. I would recommend these glasses to my friends and family and anyone who asked me about them. PS: I used HONEY and got a small discount on them also!
By Liz
Never received my glasses. And asking me for a review. Worst communication for a company. Don’t expect to be reached out to properly for any issues and may never receive your item.
By Seven T.
Response from Cyxus· Feb 18, 2022
Hi,sorry for the inconvenience.We responded to your email in time and saw your message:"Does this have blue light protection?" The lens you purchased does not have blue light protection, we will replace it for you for free, and confirm with you, but you did not reply to our email, resulting in a delay in order processing. Please check your email, thank you
Very thoughtful support and the glasses arrived in an optimal condition!
By Miguel A.
Great service and nice product! They solve in a great way a problem with the delivery. Thanks for the support!
By Aldo Contreras B.
Nice glasses!!
By Norman T.
