Very good service
Very good service, fast shipping, my favorite glasses. I got sunglasses and sleeping glasses that both work great and look good.
By Alisha H.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
189 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cyxus® is a professional American eyewear brand who designs computer glasses, polarized sunglasses, reading eyewear, gaming glasses for men, women and kids since 2009.
Cyxus (cyxus.com) has 189 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
189 approved reviews, newest moderated first
Very good service, fast shipping, my favorite glasses. I got sunglasses and sleeping glasses that both work great and look good.
By Alisha H.
It's been 6 weeks and i haven't received my article yet
By Ahad B.
Response from Cyxus· Aug 1, 2022
We are very sorry about it. Shipping to Pakistan took too long. It shows your parcel is in Pakistan now and ready to deliver.
Great look and style
By Shaun D.
I’m not sure if it was the prescription but it seemed like it would be different when I roll my eyes or look at different parts of the lens. I got extremely dizzy wearing the two pairs I got even after giving it some time. Did not work well for me. I can’t go through the process of shipping back to states when I live in canada
By Michael C.
I sent in my prescription as prescribed by my optometrist yet the glasses I received the prescription was not correct. I wasted my money
By Claudia A.
Terrible customer service. The package got held up at customs and the representative kept telling me I needed to send customs the information they were needing to pass it through. So I called, waited on the phone for an hour to get connected to someone who could help and when I got through they said the business shipping the product needed to complete forms with their address the name and number of the shipper and a few other thing I would have no idea about. After giving this information to the Cyxus representative that the shipper had to provide this info and fill out a form, as well as passing along an email address and all of the information they would need on where to send this info the representive fought with me for 2 days still insisting I was the one who had to fill it out! This is an out of the country shipper. I didn’t have any of this information and why would I this is their business! How would I know their address and the name of the person who sent it and the some other numbers they needed. Two days they fought with me about saying they didn’t know what they could do to help when I was literally telling them what needed to be done and what email to send it to. I will never buy from this company again after the most frustrating custom service i’ve ever experienced.
By Alyssa
Love the glasses . that was the 3rd pair of glasses i have bought from this store . will shop from this seller again .
By carmen
Good, recommended
By Badr eddine G.