Excellent custmer service from Liz
Excellent custmer service from Liz
By Andy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Excellent custmer service from Liz
By Andy
Great customer service from Celia. Needed patches by a certain deadline and they made it happen.
By Joe M.
I needed lanyards quickly and Fay made the process of ordering, confirming artwork, and even paying so fast and simple! And she took the extra time to triple-check shipping times with me! THANKS FAY!
By Stephanie
Faye was very professional and had fast responses.
By David H.
Eva is great! she helped me place an order I'm happy with
By Volixen S.
We are currently using the pins and coin services from GS - JJ, and I couldn’t be happier with the experience. Their communication, samples, quality of work, delivery, and timing have all been exceptional. They are truly a company I can rely on for all my needs. I use their services daily, and the success of my recent orders is largely thanks to Kalyn. She has been fantastic in coordinating all my projects, and I’m extremely satisfied with her support and the overall service. I look forward to continuing my partnership with GS - JJ and Kalyn (my super support)!
By Nyla M.
Fast response, excellent quality and prompt delivery. Second time I have ordered from Jessica.
By John
Great communication, fast proof of my 3D PVC patch, reasonable prices and lightening fast shipping. I would definitely do business again. Thanks for all your assistance Jessica!
By Matthew