Wrong phone number was printed
Wrong phone number was printed. I provided a copy of the proof I had approved and they will not fix or replace the pens
By Lisa
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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Wrong phone number was printed. I provided a copy of the proof I had approved and they will not fix or replace the pens
By Lisa
We requested custom lapel pins. The pins were not high quality. They are coming off and bend easily. Unfortunately, we will no longer use the services. We really wanted to because they respond to emails fairly quickly but now we are forced to use another company and we badly needed the pins for distribution to our members.
By BCCSA