Max does a fantastic job and the…
Max does a fantastic job and the quality is out of this world.
By Hafeez N.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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Max does a fantastic job and the quality is out of this world.
By Hafeez N.
The ordering process was quick and easy, and Penny was great to work with!
By Kristen
I should have done this when they made these pins for me over a year ago but Kalyn And the folks who helped me with this order were fantastic they got to the pins to me right away and everybody has loved them i've only given them out internally but folks from outside our company are asking fo them! I can't wait to order more through GS-JJ. In fact I might order more today!
By David B.
We recently ordered custom pens through custompens.com and had a fantastic experience. Penny was incredibly helpful in making sure our design looked polished and professional. We provided a rough draft of what we envisioned, and she brought it to life perfectly. While we haven’t received the pens yet, they were shipped just a few days after placing the order, which we really appreciate. Thank you, Penny and the team—we're excited to receive the pens and see the final result
By Mason
The website was easy to navigate. I tried a few sites for custom pens and this was the most convenient. Also received prompt replies from customer service. Penny was great!
By CC
Penny is a phenomenal Senior Sales Associate and was very tentative to addressing every concern I had regarding my order!
By Eli T.
Lilian made my patch purchasing experience a breeze
By Luke C.
Penny went above and beyond to ensure our order was completed with speed and accuracy. Would highly recommend this company and Penny in particular, great customer service!
By Judy C.