Love these pins
Fay was excellent to work with and was able to bring my vision to life. So happy with how my memorial pins turned out. Highly recommend.
By Andrea J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Fay was excellent to work with and was able to bring my vision to life. So happy with how my memorial pins turned out. Highly recommend.
By Andrea J.
Great cstomer service
By GeneralSpecific
I'm really glad with the product that I got, the turn around time was key for me because I needed the PINs for an event. Kalyn was amazing during the whole process making sure that I got the product in time and updating the mock-up as needed. I really recommend them.
By Sabrina
Lilian was very helpful
By Trent W.
Mario is patient and understanding. The final product is of great quality and price
By DG
Great value, price, quality and speed of delivery. Will order more in the future.
By Crystle B.
I had an excellent customer experience, and their agent- Liz- was beyond helpful and prompt making sure that all of my questions and issues were resolved. All of my expectations as a customer were met and exceeded by the helpfulness and efficiency of their team and I couldn’t be happier!
By Michael
My experience was phenomenal thanks to the attentiveness of Kalyn. Responsive, transparent, urgent, and patient! I was so impressed that I promised to be a returning customer. I wore my pin for the first time last Thursday and received many compliments. Thanks for bringing my design to life and not making me upset in the process! That’s rare these days! I appreciate the level of care I received.
By Sashanna M.