Judy is the best sales rep ever.
Awesome service by our sales representative - Judy. Pin design was exactly what we envisioned, cost was great, and pins arrived quickly...even several days earlier than expected.
By Allan K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
660 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel.CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.
Custom Pens (custompens.com) has 660 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
660 approved reviews, newest moderated first
Awesome service by our sales representative - Judy. Pin design was exactly what we envisioned, cost was great, and pins arrived quickly...even several days earlier than expected.
By Allan K.
Outstanding service with an end product that surpassed expectations. Amanda was an absolute pleasure to deal with and I will be reaching out to her for my next order.
By Jason H.
Beautiful product and excellent service My organization ordered several soft enamel pin designs to commemorate milestone anniversaries in our community. Nancy was so helpful -- from her color suggestions to her patience and the photos she sent prior to production so we'd know exactly how the pins would look. Our members were delighted with their gifts and so were we!
By Jennifer M.
Evelyn is great! Very professional and knowledgeable.
By TRICIA M.
The keychains came out perfect! The shipment came early and I was given exactly what I wanted.
By Nathan B.
Fay was patient with us and provided great customer service and timely responses. Great experience overall!
By Derek F.
Thank you, Liz, for the fast and responsive customer service! This experience has been efficient, and the stickers are perfect!
By Jul
Had a great first time experience with the company. Landy made my experience easy and enjoyable.
By Shanna