Great selection and fast shipping.
Great selection and fast shipping.
By John Daniel I.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Great selection and fast shipping.
By John Daniel I.
Good service quick shipping of items great pricing
By Henriques R.
Fast Service! Delivered before expected...
By Antonio L.
Craftmaster Hardware had that hard-to-find part at a fair price and shipped it pronto. Glad to have found their services.
By Murray
Fast delivery and awesome products
By Peter Y.
promised in stock (over the phone, with a rep) , next day advised 4-5 WEEK lead time.
By alfred M.
Response from Craftmaster Hardware, LLC· Sep 6, 2022
Hi Alfred, Sorry for your experience. We clearly had a miscommunication. We try and let everyone know what to expect at time of order. Dan D
Fantastic product and fantastic support. Will keep buying from them. We bought a magnetic door lock. We couldn't get it to work properly, and chatted with Dan. We have had the information during the chat. The company cares their products and reputation, which makes them a reliable company.
By Li
Day 1: Order submitted Day 7: Package delivered to wrong address Day 10: I notified of them of delivery error and was told they would ship immediately and retrieve the wrongly delivered shipment. Day 18: Replacement order shipped after wrongly delivered order was received. Day 24: Expected delivery date. If there are problem with the order, I would expect to be contacted for clarification, prior to shipping to wrong address. I would also have expected that the order could be shipped without having to wait for the wrongly shipped order to be returned. Better communication is needed.
By John J.
Response from Craftmaster Hardware, LLC· Sep 6, 2022
Hi John, We apologize for the wait. Looks like we dealt with incorrect info and misshipment. You received order last week. Sorry for the delay.