Easy online shopping
Easy online shopping, fair price, & good shipping interval.
By Buck S.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Easy online shopping, fair price, & good shipping interval.
By Buck S.
Very helpful staff. Customer pickup was easy and fast. I was able to change my order on the spot and received my items quickly and for a reasonable price. I will definitely use Craftmaster for future purchases,
By Elevated Contracting L.
Ordering and receiving was perfect. I will continue to use you in the future. Thank you for all you do.
By Wayne Halfway H.
Good price and prompt shipping
By Bruce B from W.
Great customer service. Right after my order, I received an email alerting me to a possible delay due to an out-of-stock item. It was followed up with a phone call and I was offered partial shipment so I could get the in-stock time right away.
By Jose F. Property M.
very easy to do
By michael J.
Great! My new hinge tweakers have saved countless time in correcting doors, and i always look like a hero to fix a door in 10 seconds. Highly recommend Craftmaster Hardware.
By Rich H.
Didn’t like it was very bad help
By Suck my B.
Response from Craftmaster Hardware, LLC· Sep 26, 2024
Hi Michael, Upon full investigation, we reinforced a security policy of not selling the singular small padlock overide key if you havent bought the lock from us. This is a security concern which apparently you view as bad help. Thank you for contacting us. Dan D