Products on hand
U did great cuz i tried other company on-line & was told it'll b 4 weeks out r so. But u had them on hand i appreciated it very much.
By JSmith
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
U did great cuz i tried other company on-line & was told it'll b 4 weeks out r so. But u had them on hand i appreciated it very much.
By JSmith
Quick on time delivery
By Philip
Made sure they had the correct info to guarantee delivery. It took a little longer, but I got what I needed.
By McLELLAN
Having what I needed, took a little long to process and ship though.
By Jasper S.
We were informed the product isn’t available and were told an alternate would be suggested but have not heard back
By James W.
Response from Craftmaster Hardware, LLC· Sep 20, 2024
Hi James, We apologize for the delay and cancellation of order. Thank you for considering us. Dan D
Everything was handled on line. The responses were quick and easy to follow.
By Troy W.
Delivery was timely and the product was everything they claimed it was.
By Keith W.
Open communication and good customer service.
By Emmanuel H.