City GroundsReviews of citygrounds.com

Great sale, and outstanding customer service

My son bought a replacement wheel for his CrewDart ebike. Once received, we realized it was V2 and not V2.1 I went ahead and re-ordered the correct model and shipped back (cost me $150) the first v2 wheel. Finally got a hold of someone after a month of it being returned, and they will not refund us. ALL SALES ARE FINAL. They offered to ship it back to us but it would cost another $150. So far, I'm out $500 and have nothing to show for it. DO NOT BUY FROM THIS COMPANY

RAAAAAAAD 🤟🏽

Top tier customer service!! My order was damaged during delivery. I reached out and received immediate and the most kind support getting a replacement. Not being experienced, I also order the wrong size and they help me get the correct size. Their follow up and concern for my son getting his sweet 16 birthday gift was beyond awesome. I am a happy customer and my son has enjoyed his new bike! Thanks City Grounds!!

I’ve purchased from you before with no problems. Fast and easy delivery, I wasn’t expecting my package to be delivered as fast as it did. Thank you, I will be back.

I refunded and didn’t get my refund

Great bike and fast delivery. Would order from them again without hesitation.

company came through with correcting a manufacture mistake made with a incorrect battery key on an ebike