Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
133 reviews
BrondellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brondell is committed to happier, healthier people—and a more sustainable future for all.For more than 20 years, we’ve believed that caring for ourselves and our surroundings is one and the same. Our bidets, water filtration systems, showerheads, and high-performance faucets bring comfort, confidence, and sustainability to any space. We leverage science-backed technology and intentional design to improve the ways you interact with water—from washing and drinking to flushing. Across homes and commercial spaces, our products make it easier to feel better about your daily routines.We believe that everyday choices make a difference. Our bidets help reduce reliance on toilet paper. Our water filtration systems provide safer water while helping customers cut back on single-use bottles. Our water-saving showerheads and faucets help conserve vital resources that we all share. Together, these products make it easier to care for yourself and your surroundings, one day at a time. And that feels better already.
Brondell (brondell.com) has 133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
133 approved reviews, newest moderated first
Fantastic website, product, and efficient process to find what I need and order it.
By Stephen
Response from Brondell· Oct 23, 2026
Thank you for your kind words! Making it easy to find the right product, place an order, and enjoy the results is exactly what we strive for. We truly appreciate your support and thank you for choosing Brondell!
Easy installation and good quality. I look forward to long service from the bidet.
By Jerry S.
Response from Brondell· Oct 23, 2026
Thank you for your review! We're glad to hear the installation was easy and that you're pleased with the quality of your bidet. We appreciate your confidence in Brondell and hope it provides you with many years of reliable service and comfort. 😊
Love your toilet bidet seats
By Dani
Response from Brondell· Oct 23, 2026
Thank you for your kind words! We love that you love your Brondell bidet seats. Knowing they've earned a place in your home means a lot to us. Thank you for your support and for being part of the Brondell family!
We purchased the Brondell EcoSeat S101 (Model: S101-EW, Shape: Elongated) as a non-electric alternative to other bidet seats for installation in our seasonal cabin. It was easy to install, has been easy to clean, and works fine. It took a bit of time to get used to using the knurled knob on the side to adjust the position and stream of water, but we're comfortable with it now.
By Gale A.
Response from Brondell· Oct 23, 2026
Thank you for sharing your experience! We're so glad to hear the EcoSeat S101 has been a great fit for your cabin and that it's been easy to install, maintain, and use. We appreciate your feedback and are happy to hear you're enjoying it.
Technician was very knowledgeable & friendly.
By Jim S.
Response from Brondell· Oct 23, 2026
Thank you for your kind words! We're delighted to hear that our technician provided knowledgeable and friendly service. We'll be sure to share your feedback with the team. Thank you for choosing Brondell!
Awesome water filter! So easy to change filters. Great water
By Ester F.
Response from Brondell· Oct 23, 2026
Thank you for your wonderful review! We're thrilled to hear you're enjoying the great-tasting water and the convenience of our easy-to-change filters. Thank you for choosing Brondell, and here's to many more glasses of refreshing water! 💧😊
Really good product
By customer
Response from Brondell· Oct 23, 2026
Thank you for your review! Your support means a lot to us, and we appreciate you choosing Brondell! 😊
I love my luxury bidet seat. It feels super fancy to use the bathroom and have so many bells and whistles (my favorite is the warm air dryer). Great customer support when you need them as well.
By Lawson K.
Response from Brondell· Oct 23, 2026
Thank you for the fantastic review! We're delighted to hear you're enjoying all the features of your bidet seat, especially the warm air dryer. It's also wonderful to know our support team has been there when needed. Thanks for choosing Brondell and for sharing your experience!
