Great service and deliver on time
Great service and deliver on time
By BILAL M.
Response from Brondell· Oct 22, 2026
Providing quality products with timely delivery is always our goal. Thank you for choosing Brondell! 💙
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brondell is committed to happier, healthier people—and a more sustainable future for all.For more than 20 years, we’ve believed that caring for ourselves and our surroundings is one and the same. Our bidets, water filtration systems, showerheads, and high-performance faucets bring comfort, confidence, and sustainability to any space. We leverage science-backed technology and intentional design to improve the ways you interact with water—from washing and drinking to flushing. Across homes and commercial spaces, our products make it easier to feel better about your daily routines.We believe that everyday choices make a difference. Our bidets help reduce reliance on toilet paper. Our water filtration systems provide safer water while helping customers cut back on single-use bottles. Our water-saving showerheads and faucets help conserve vital resources that we all share. Together, these products make it easier to care for yourself and your surroundings, one day at a time. And that feels better already.
Brondell (brondell.com) has 133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
133 approved reviews, newest moderated first
Great service and deliver on time
By BILAL M.
Response from Brondell· Oct 22, 2026
Providing quality products with timely delivery is always our goal. Thank you for choosing Brondell! 💙
Brondell is a great company who makes reliable products.
By Gloria F.
Response from Brondell· Oct 22, 2026
Thank you for your review. We're thrilled to hear you've had a positive experience with the reliability of our products. Your support means a great deal to us, and we appreciate you choosing Brondell!
customer service was good handle to turn bidet water on and off is made of plastic. It has broken 5 times and I have replaced it 5 times Needs to be made with a metal insert
By mike F.
Response from Brondell· Oct 22, 2026
Thank you for your review and for your kind words about our customer service team. We're sorry to hear about the issues you've experienced with the handle. Comments like yours help us better understand our customers' experiences and identify opportunities for improvement.
Ive never owned a bidet and cant imagine Anything being better than this one
By DAVID C.
Response from Brondell· Oct 22, 2026
We're thrilled your first bidet experience has exceeded expectations. Welcome to the Brondell family, and thanks for choosing us!
great product fast shipping easy install We love it
By Lanny M.
Response from Brondell· Oct 22, 2026
We're so happy to hear that your product arrived quickly, was easy to install, and, most importantly, that you love it. Thanks for being a Brondell customer!
The Cypress filtration system is compact, easy to setup and has been going strong for two years
By Dan
Response from Brondell· Oct 22, 2026
Thank you for the kind words! We're glad your Cypress system has delivered reliable performance for the past two years and that installation was a breeze. We appreciate your support!
I have not used the product long enough to fully understand the impact but the first few showers have had great water pressure and my skin and hair feel a lot softer. Looking forward to seeing what this product does over the next 6 to 12 months.
By crystal
Response from Brondell· Oct 22, 2026
Thank you for your review! We're glad you're already enjoying the water pressure and noticing positive results. We appreciate you giving our product a try and look forward to being part of your wellness routine for months to come. Thanks for choosing Brondell! 💙
Love the seat!
By Stephen S.
Response from Brondell· Oct 22, 2026
Thank you for the kind words! We're so glad you're loving your seat and enjoying the Brondell experience.