Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Everyone we dealt with from the receptionist, to sales person, credit, business manager and general manager was professional and gracious.

We were pleasantly surprised by the customer service and personal attention given to us when looking for a 5th wheel. We visited 3 dealers in the Tri-City area and decided to go with Broadmoor. Both Steve Vandermate (salesman) and JT Thompson (business mgr) were excellent in listening to what we were looking for and providing us the best price!

We saw R-Pod trailers at the Seattle 2017 RV Show and liked the model 179. I researched many RV dealers in the Seattle area but soon realized that it would be a real stretch to purchase one at the price they were asking. Then I found Broadmoor RV in Pasco, WA. They listed the trailer we were interested in for $8,000 less then the Seattle dealers (Seattle approx $26K-$27K; Broadmoor RV $18,800). Needless to say we could travel to Pasco to save $8,000. I first contacted Steve, online sales rep, mid 2017. We could not purchase at that time; however, Steve kept in touch to see if we were ready. I appreciate that kink of service. When we were able Broadmoor RV did not have the model we were interested in. Steve followed up when a trailer was available and we drove down to Broadmoor RV and purchased it. Their service was excellent. The only issue we had was after returning home to Sequim, WA was that I felt that the buyer orientation could have been more complete. The orientation did not include the "how to" for draining the fresh water and water heater tanks; explanation of the inverter circuit breaker and fuses, turning on the overhead lights, etc. The manual that came with the trailer from Forest River, the manufacturer, was a general intro to all Forest River RV's and many of the questions we had were not covered in it as it referred to the items manufacturer manual which turned out to be installation instructions for the most part. In defense of Forest River their Support person returned our emails promptly so I would say their support was very good. I would recommend Broadmoor RV to anyone interested in purchasing a new RV.

Thank you for putting the customer FIRST!!!! You have fixed all of our problems that we have encountered - THANK YOU to all of your Broadmoor RV Staff!!!!! Heather has also been so helpful and friendly in keeping us informed as to the progress of our repairs or to finding answers to any questions we have. We look forward to continued support from Broadmoor, as well as Jayco, under their new ownership/management, We are enjoying our Jayco very much and can't wait to go on more adventures with our second home on wheels!! Sincerely, Mike and Stephanie Bell Spokane WA

Purchased my first 5th wheel today from Broadmoor. Was a fantastic experience. The sales agent was very helpful and professional, and informative. He helped me with decisions and was not pushy while I decided. The PBI was very detailed and not rushed. I went over the RV with a fine toothed comb and they were very patient and helpful with all questions. Would not hesitate to buy from again. I know where I'm going when its time to upgrade!

Friendly, polite, Didn't waste my time

Angel Music was absolutely fabulous assisting us with the selection and purchase of our new motorhome.

Price was good and the dealer helped to resolve minor problems. We would buy from the again.