Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
837 reviews
Broadmoor RV SuperStore Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
837 approved reviews, newest moderated first
Could use more counter people in the service department. Always have to wait on hold or in person.
By Lester
Response from Broadmoor RV SuperStore Inc.· Dec 12, 2017
Lester, Thank you for your review. We are hiring for service as well!
They had the best price in the area and the best selection. Sales was good. Everyone was helpful. I'd recommend Broadmoor to others.
By Cindy
Response from Broadmoor RV SuperStore Inc.· Dec 8, 2017
Thank you Cindy for your review and business!
The entire staff was very helpful, very welcoming, and very knowledgeable. This was a great experience from start to finish.
By Polly
Response from Broadmoor RV SuperStore Inc.· Dec 7, 2017
Glad to hear we met your needs Polly. Thank you!
Very happy we found Boardmoor RV. It was worth the drive from Nampa Idaho to Pasco. Not only the exceptional price but also the warm and personal sales staff. Angel and Guy were so helpful, and so very nice to work with. Angel called the next day checking to see how our trip home was, how thoughtful on her part. And not to forget about the walk thru. John was so knowledgeable and answered all my questions. He also helped me install my hitch adapter and hook up. And not to forget Molly for taking care of all the paper work, and making sure we had everything we needed to license and title are 5th wheel when we got back to Idaho. It was so refreshing to see all the people we met at Broadmoor with such a great attitude. It shows that they enjoy their job. Thanks to all of the staff at Broadmoor RV!! Happy Holidays!
By Andy B.
Response from Broadmoor RV SuperStore Inc.· Dec 7, 2017
Thank you Andy for your business! We are glad to hear your experience with us was good.
Hello from Colorado! We bought a travel trailer from Matt at Broadmoor RV. We had never made a sight-unseen, out-of-state purchase and were really nervous initially. Thanks to Matt and Molly, though, our concerns were addressed quickly and precisely, and I felt confident when I left Colorado to go pick up the trailer. Dealing with Matt and Broadmoor RV was a pleasant, confidence-inspiring experience that we hope to repeat when we're closer to retirement and looking for a motorhome.
By Rod & B.
Response from Broadmoor RV SuperStore Inc.· Dec 4, 2017
Rob & Brenda, we are happy to have met all your needs during your purchase. Broadmoor RV appreciates your business and review!
I appreciate Dave Hart’s honesty, helpful and non pushy attitude, and Broadmoor honest pricing, we were in Pasco visiting Family when we decided to lupgrade our current RV, Dave showed us some RV’s we were interested in, we had told him we wanted to look around at some othe RV suppliers, he didn’t try the this price is only for today cr@p, which is what I was expecting, but instead gave us some names of sales people he new that would take care of us, he told me he was so confident in his product that we would be back, he was right. We couldn’t come to an agreement on a trade in value so we left and went back home, we decided on the RV we wanted and I checked high and low for this RV at the same price but could not match at other suppliers. When we sold our current RV we contacted Dave and the price was still available on the RV and they even had taken another 1k off, when I check with a local dealer from where we were from, they tried to play the shell game telling us they could match the price but had hidden fees which would take the price back up, we decided to visit family again and purchase our new RV at Broadmoor, they made the process easy and affordable with no surprising extra fees. Thank you Broadmoor RV and Dave, we are truly happy campers.
By Sarah
Response from Broadmoor RV SuperStore Inc.· Nov 22, 2017
Sarah we appreciate your business and glad that we have met all your needs during your purchasing process. Thank you!
Smooth transaction, everyone was very friendly and knowledgeable.
By Bill
Response from Broadmoor RV SuperStore Inc.· Nov 22, 2017
Bill thank you for taking time to review us!
Good friendly people are willing to help and listen to your needs and budget.
By R. A.
Response from Broadmoor RV SuperStore Inc.· Nov 22, 2017
Thank you for your review and business R. Allen!
