Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
837 reviews
Broadmoor RV SuperStore Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
837 approved reviews, newest moderated first
We had some minor issues with our new used camper. They jumped on it and resolved the issues and we were very pleased. Picked the camper up the next day. Impressive thanks
By Dennis
Response from Broadmoor RV SuperStore Inc.· Sep 27, 2019
Dennis, thank you for your business!
Excellent 5 star services! Thank you for making our dream come true it was an unexpected surprise! Brad and Charles Sale and service team you rock our world! We are now Embarking on a new life and a new adventure in our Luxury Jayco Pinnacle! We are so excited! Couldn't do it without you !! Definitely come here to make it all happen! 👍🏻🌈❤️
By nicolle M.
Response from Broadmoor RV SuperStore Inc.· Sep 23, 2019
Thank you for giving us the opportunity to make your dreams come to live. Hope you're enjoying your new unit.
Had a great sales experience at Broadmoor. Our sales person, Angel, made all the difference. We stopped by to just look around and fell in love with a 2020 Arctic Fox 811 camper. Angel was very easy to work with and knowledgeable. When she couldn’t answer a question she immediately found a source to answer it for us. We closed the deal the same day! Would definitely recommend Broadmoor’s service and sales. Friendly, professional staff.
By Jackson
Response from Broadmoor RV SuperStore Inc.· Sep 23, 2019
We value your business Jackson and glad to hear that Angel was very helpful. Thank you!
The experience was great from beginning to end! Everyone we interacted with was very pleasant and helpful. We definitely recommend Broadmoor RV!!
By HJK
Response from Broadmoor RV SuperStore Inc.· Sep 23, 2019
Thank you HJK for your business.
Jason in Sales, not only gained our trust, and respect, for the tremendous personal service he provided, but gained friends also. The entire team at Broadmoor was fantastic from start to finish. Jason wanted to show us what fit our needs, from listening to us, and never tried showing us anything beyond our described needs/desires. THAT alone made me want to purchase from Broadmoor. I have used the parts department there for my tent trailer, and always received excellent service, so they absolutely won me over with the purchase of our travel trailer. Everyone was eager to assist, and always gave clear answers to all my questions. The walk through the Charles was detailed, and a huge help on all levels. Learned tons from him, and it was a fun experience. Everyone was excited for us, and our future adventures. I will recommend Broadmoor RV to everyone!
By Mitch & J.
Response from Broadmoor RV SuperStore Inc.· Sep 23, 2019
Mitch & Jackie it's great to hear that you had a good experience with us all. Hope your enjoying your new unit and making tons of memories. Thank you!
I feel that we bought a really nice trailer for the money we spent. The service department did a great job of showing us how the trailer works. I would recommend Broadmoor if you're in the market to buy a trailer.
By Dusty & T.
Response from Broadmoor RV SuperStore Inc.· Sep 23, 2019
Dusty & Tiffany, thank you for your business and review!
extremely veteran friendly. Technicians were coming out of the garage to come thank me for my service. on top of all that they gave us a killer deal. Customer for life.
By Stuart
Response from Broadmoor RV SuperStore Inc.· Sep 23, 2019
Thank you Stuart for your business!
After getting our new rv home we found an issue with the slide out. Ron in sales and Sandra in service really came through and resolved the problem to our complete satisfaction. Good job Broadmoor!
By Larry
Response from Broadmoor RV SuperStore Inc.· Sep 23, 2019
Larry, thank you for your business. Hope your enjoying your unit. Thank you!
