Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
353 reviews
Brain Tree GamesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
353 approved reviews, newest moderated first
You didn’t have what I was looking for but I found something different.
By MEDFORD C.
Response from Brain Tree Games· Aug 27, 2024
Thank you for letting us know. We’re sorry we didn’t have exactly what you were looking for, but we’re glad you found something different that you liked. If there’s anything specific you’d like to see in the future or if you need further assistance, please feel free to reach out.
Nothing special please us to do it
By Mehak M.
Response from Brain Tree Games· Aug 27, 2024
Thank you for sharing your thoughts. We’re sorry to hear that the puzzle didn’t meet your expectations. Your feedback is important to us, and we’ll use it to improve our future products. If you have any specific suggestions or need further assistance, please let us know.
Very pretty and good quality puzzle with extras, sorting boxes, stand and resealable bag for pieces.
By Nancy D.
Response from Brain Tree Games· Aug 27, 2024
We’re delighted to hear that you found the puzzle both pretty and of high quality! It’s great to know that you appreciated the extras like the sorting boxes, stand, and resealable bag. Thank you for your positive feedback. We look forward to providing more puzzles that you’ll enjoy!
I’m loving their puzzles! They come in a nice big box, which is very sturdy. The pieces are very thick and fit together perfectly. No dust in the box. Very good quality puzzles!
By Deborah
Response from Brain Tree Games· Aug 27, 2024
We’re thrilled to hear you’re loving our puzzles! It’s fantastic to know that the sturdy box, thick pieces, and dust-free quality have made a positive impression. Thank you for your kind words and support. We’re excited to bring you more high-quality puzzles in the future!
Puzzle was called Dream Castle 1000 pieces and it was an absolute joy ❤️
By Yvonne W.
Response from Brain Tree Games· Aug 27, 2024
Thank you for your kind words! We’re so glad to hear that you enjoyed the Dream Castle 1000-piece puzzle. It’s wonderful to know it brought you joy ❤️. We look forward to creating more puzzles that you'll love!
I really loved doing the Jigsaw. Finished 2 already. It would be nice if you had some Automobiles themes also. Serious Puzzles Company has so many themes.
By Ruhana F.
Response from Brain Tree Games· Aug 27, 2024
We’re thrilled to hear you enjoyed the jigsaw puzzles and have already finished two! Thank you for your suggestion about adding automobile themes. We’re always looking for new ideas and will certainly consider this for future puzzles. We appreciate your feedback and look forward to bringing you more puzzles you’ll love!
Excellent colour match of picture and pieces - no more debating if a piece is dark brown or black! Crisply cut out of firm board - no dust. Enjoyed unique pice shapes.
By John
Response from Brain Tree Games· Aug 27, 2024
Thank you for the wonderful feedback! We're thrilled to hear that you enjoyed the color accuracy, crisp cut pieces, and unique shapes. It's great to know that our puzzles met your expectations so well. We look forward to bringing you more top-notch puzzles in the future!
Like the puzzle but don’t like the pictures shown for your other puzzles. We will continue to review your puzzles though. The quality of the individual pieces was good. The color quality is also good.
By Consumer
Response from Brain Tree Games· Aug 27, 2024
Thank you for sharing your thoughts! We’re glad to hear you liked the puzzle’s quality and colors. We appreciate your feedback on the other puzzle designs and will take it into consideration as we continue to improve our offerings. We're happy to know you'll keep reviewing our puzzles, and we look forward to providing more enjoyable experiences in the future.
