Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
353 reviews
Brain Tree GamesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 49 reviews with 1 star · Clear filters
A lot of the puzzles pieces weren’t cut and it was very difficult to cut the them apart without messing up the puzzle piece. Also a bunch of puzzle pieces were cut in half and have to glue together! For a 10 dollar puzzle 🧩 having this many issues is ridiculous! Would not recommend.
By Xochilt L.
Pieces were stuck together and some were manufactured improperly some pieces were even already put together properly before opening and were unable to be taken apart
By Aden D.
20% of the puzzle was put together still. 20% of the puzzle had pieces of the puzzle paper ripping. Good pieces when they were not ripped
By Tina
Half of the pieces were broken and had the bottom of it gone and picture ripped off. Me and my family were very disappointed 😞
By Logan R.
There are 8 pieces fully connected, and 9 pieces that need to be glued back together. Poor quality.
By Ashley H.
Worst puzzle I ever bought! The die did not cut through about half the puzzle. Spent more time physically separating the pieces and peeling backing off so pieces fit together or layed flat than we spent building the puzzle! Will not be buying another!
By Shirley N.
The puzzle pieces are horribly made. I had to pull most of them apart causing the paper to rip, some are not even cut at all, and the paper is ripping from them.
By Natassia
I like the picture and the pieces have a nice texture on the surface but about every 4th piece is stuck to another piece. The puzzle was not cut properly or completely. And when you try to gingerly separate them it tears the paper off the back. What a mess. I will not buy this brand again. I thought it would be good because I got it at Hobby Lobby. And it’s unfortunate because I liked many of the designs.
By Kristine L.
