Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
The ordering process was easy and quick. The delivery was faster than estimated. The brace fits perfectly since I followed the measuring instructions. Couldn't ask for better service or brace. Will definitely recommend the BraceLab to others that might need any type of brace.
By J. A.
Response from BraceLab· Jul 8, 2025
We're happy to hear that the ordering process was easy, the delivery was fast, and the brace fits perfectly! Thanks for your positive feedback!
This brace is perfect. It allows me to have full range of motion for doing my job, but provides enough support that I am no longer in pain. I'm so happy I bought this, it was well worth the cost. I'm actually thinking of buying a second one to have as a back-up so I don't have to wait for shipping if I lose or damage this one.
By Wendy S.
Response from BraceLab· Jul 8, 2025
We're happy to hear that the brace provides you with both support and a full range of motion, eliminating your pain. Thank you for sharing your positive experience!
The website information was very helpful. My braces needed to be ordered by size, and the website instructed me on how to determine the correct size.
By Linda
Response from BraceLab· Jul 7, 2025
Linda, we're happy to hear that the website information helped you determine the correct size! Thank you for your positive feedback and for taking the time to share your experience!
Easy to order again. Came in reasonable amount of time.
By Jennifer R.
Response from BraceLab· Jul 7, 2025
We're happy to hear that ordering was easy and the delivery was timely! Thank you for your positive feedback.
A little pricey compared to other thumb braces but totally worth it. It fits great, is comfortable to wear and stabilizes my thumb joint to reduce pain.
By Pamela W.
Response from BraceLab· Jul 7, 2025
We're happy to hear that our thumb brace provides you with comfort and stability, reducing your pain. We appreciate your feedback.
Website great, easy to order. Return process was easy as well!
By TLL
Response from BraceLab· Jul 7, 2025
We're happy to hear the website was easy to use and that our return process was simple for you. Thanks for your feedback!
My hypermobile left wrist makes cycling almost impossible sometimes. I’ve tried regular wrist braces and they just don’t work with the body position of a road bike. I bought the wristable thinking there was no way it would work, but it absolutely does! It starts to ride up my arm and out of place as I get sweaty (and my wrist bone is too small to keep it there) but I solved this with a little sweatband. It works so well, I leaned that my right wrist was having the same issue but I didn’t notice because of the extreme pain on the other side. So now I own two and I’ve never been happier with a simple fix.
By Julie D.
Response from BraceLab· Jul 7, 2025
We're happy to hear that the WriStable works for your hypermobile wrist and allows you to cycle comfortably! We appreciate you sharing your positive experience.
I don’t have my refund
By Kate W.
Response from BraceLab· Jul 7, 2025
Thank you for reaching out. We completely understand your concern. We do provide a refund as soon as the returned product is received. We checked the tracking, and it appears your return is still in transit with an estimated delivery of today. As soon as it arrives and is processed, we will issue your refund right away. If you have any questions or would like an update on your return, please feel free to give us a call so we can assist you directly.
