Lilly was very helpful to me this…
Lilly was very helpful to me this morning and was able to resolve my issues
By J. De L.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Lilly was very helpful to me this morning and was able to resolve my issues
By J. De L.
I have bought from BraceLab for years and never write reviews but have to here. BraceLab very quickly, the same day, addressed my concerns and rectified them. Great customer service. Polite, friendly, and super efficient. A-1 company!
By Patricia M.
It was very easy to navigate the website and place the order. I was well pleased.
By Paula S.
Very friendly. Easy to order and arrived sooner than expected. Thank you.
By Lisa G.
The brace is everything I expected. Comfortable to wear. Well made and light yet sturdy. I expected it to come in a couple of weeks, but was pleasantly surprised to have it arrive within a couple of days of shipping! I was so relieved to get it that soon! Thank You! Hedy Anselman RN
By Hedy A.
I don't know if I am the best person to give a review, in that I did not use your service other than ordering the product. I was introduced to the product by my occupational therapist, and I directed all my questions including fitting to her. But I am interested in how your product can be modified for better fitting not diacussed in the directions. My OT said she was going to contact you about that.
By Mary P.
Excellent brace, very low profile and does what it’s supposed to do. Love that it can get wet and be easily dried off. Easy ordering.
By Lauren R.
I wasn't sure if I had the right size Push Metabrace. Customer service was very helpful. They asked me send them a couple of pictures, and decided I needed a smaller brace. Within 15 minutes of my original call I had received a return label and they will send the smaller size as soon as they receive the one I am returning.
By Lu