Great product and Customer Service !
Great product and Customer Service !
By Tom C.
Response from BraceLab· Aug 23, 2022
Thank you for the feedback, Tom. We are glad to be your partner in embracing your functional freedom.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
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At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Great product and Customer Service !
By Tom C.
Response from BraceLab· Aug 23, 2022
Thank you for the feedback, Tom. We are glad to be your partner in embracing your functional freedom.
I ordered online and ordering was simple and positive. I saw that it was a 90-day guarantee which is good, I guess. I am concerned about the Velcro Straps. Will they last a year...two years...what???
By Frank D.
Response from BraceLab· Aug 23, 2022
Thank you for your review! BraceLab offers a 30 day free return/exchange policy. We offer a 90 day manufacture's warranty, however, we invite you to contact our support team for any issues or concerns you may have. The care instructions located on our website will help prolong the life of your straps.
Thank you! After a year, I finally ordered a new Push brace for my thumb. It is as expected. It arrived quickly and was cheaper than on Amazon. Thanks again!
By Sandra R.
Response from BraceLab· Aug 22, 2022
Thank you for your feedback, Sandra! We are glad to hear your ordering experience went smoothly. Enjoy your brace!
I already submitted a review. Why are we doing this again??? As I previously stated, your product is grossly overpriced. Price should be far less. 90 day warranty is meager. DO NOT ask for another review. Get your act together!!
By Richard B.
Response from BraceLab· Aug 23, 2022
We are sorry to hear you are unhappy with BraceLab and apologize for reaching out. Our customers' satisfaction is very important to us and in an effort to improve both our service and our products, we ask our customers to provide feedback on both, respectively. Thank you.
Works very well for cycling.
By Stephen
Response from BraceLab· Aug 22, 2022
Thank you for the feedback, Stephen. We are happy to hear the brace has helped you embrace your functional freedom with cycling!
Your product has helped my pain greatly. Shipping was fast. I am sad to say however that my dog has destroyed my pain reliever while i had it out drying. My insurance wont cover this needed aid. I know its my fault, but is there any way your company can aid me with a second pair with a discount so i can purchase it sooner than later? It has been the only product that has helped with my pain while i work. Thank you for creating a awesome product. Aloha, Candida Kim
By candida K.
Response from BraceLab· Aug 22, 2022
Thank you for your feedback, Candida. We are so sorry to hear that your dog got a hold of your MetaGrip! We will reach out via email regarding your question. We are glad to hear that the brace has helped reduce your pain and embrace your functional freedom!
I love my brace because it is very low profile and I can do everything I normally do with it on. So much better than the other style neoprene-type ones.
By Carrie L.
Response from BraceLab· Aug 22, 2022
Thank you for the feedback, Carrie. We are glad that our brace has helped you embrace your functional freedom in your daily life!
This is the second brace that I have bought. With the brace, I can reduce my discomfort/pain level to do the things that I want to do and need to do. I appreciate that the brace can get wet and be washed. My ortho doctor was impressed with the brace too.
By Julie J.
Response from BraceLab· Aug 22, 2022
Thank you Julie! We are so glad to hear that your brace has helped take care of the pain you experience, and we hope that continues!