BraceLabReviews of bracelab.com

Easy ordering but we will have to see how long delivery takes!

This company has great customer service and is willing to work with you to make your experience one that will bring satisfaction and comfort!

I just bought my second one. The velcro on the first one isn't holding as well anymore. It has lasted several months and if you don't take it off frequently while wearing it, it lasts longer. I could not function at work without it. I use my hands all day. They seem uncomfortable at first, but they are like a new pair of shoes. Have to break them in.

When I voiced my opinion that my latest pair of thumb braces was not up to par... your customer service (cs) jumped all over it. taking down my detailed problem and clearly communicated when cs would get back to me. You detailed a process to rectify the situation. The email and form arrived the next day. I promptly filled out the form and was told cs would get back to me in 24 hrs. The next morning, less than 12 hrs later I was informed that a new set of braces were on their way! Rarely have i experienced a cs that moved swiftly, treated me with concern and respect and followed your own timetable so precisely. I will continue my praise of BraceLab and your products to those around me.

I ordered a PUSH Meta thumb brace for my wife. I am ending up having to return 3 wrong sizes to Amazon. When I called BraceLab directly, the rep on the phone politely explained that, due to your workings with Amazon, he could not do anything about the shipment of wrong size braces, but he did order me the correct size (and at a more affordable price than Amazon). Thank you!

This was my second purchase with this company (they were still HandLab the first time). Their site is easy to navigate, ordering was easy, and I received my product in a reasonable time. Their products are superior to others that may look the same, but, as I found out, are not nearly as comfortable to wear.

Helps with pain …

This brace was recommended to me by physical therapist, the company web site and service to order were great. The brace itself is primarily a ridged plastic piece around the thumb at its base. I find it to be very uncomfortable. A little padding would make it more comfortable and something I would be able to use.