Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Received in a timely manner and have seen improvement since wearing. The Brace helps with my trigger thumb.
By Mabeau
Response from BraceLab· May 31, 2023
Thank you for your feedback! We are so glad to hear that you are enjoying your brace!
Have tried to wear this on several occasions and it just causes more pain and irritation.
By Diane S.
Response from BraceLab· May 31, 2023
Thank you Diane for your feedback. I apologize that our brace didn't work for you. If you would like to submit a return request, you may follow the link below. If you have any other questions, feel free to reach out to our support team! https://bracelab.com/rma/guest/login/
Website was clear.
By Patricia C.
Response from BraceLab· May 31, 2023
Thank you for your feedback, Patricia. We are glad the information provided the information you needed to make the best decision for you.
Trouble paying on line.
By Robert S.
Response from BraceLab· May 31, 2023
Thank you for the feedback, Robert. Our Support Team is available at 888.235.8221 to help you place any orders.
It was very easy to place my order. The description of the afo was very detailed. And the videos were very informative
By James H.
Response from BraceLab· May 30, 2023
Thank you James for your review! We are glad to know that our resources were helpful for you!
Product information was great, I asked customer service agent for help with several questions and Brian was very helpful in answering my questions. Liked the shipping included in price, easy checkout with PayPal. All around easy and quick.
By Charles M.
Response from BraceLab· May 31, 2023
Thank you Charles! We are very happy to hear that you had a positive experience with our Customer Support team, and we hope you enjoy your brace!
The shopping cart turned up empty four times in a row when I tried to checkout. It only worked when I manipulated the qty. inside the popup window. I feel like I had to work to outsmart your shopping cart.
By Tim
Response from BraceLab· May 30, 2023
Tim, we sincerely apologize for the incoinvenace and trouble you were having with our website. We have given this information to our IT department to further look into.
A good thumb brace! Helps a lot! Feel the support that is needed when working hard with my hands.
By Sherry C.
Response from BraceLab· May 30, 2023
Thank you for your feedback, Sherry, We are happy to be your partners in embracing your functional freedom.
