Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Quick delivery and very effective product. As a musician and public performer I do wish the brace was made available in skin tone color. May I suggest that it be offered in two or three skin color options.
By D. A. T.
Response from BraceLab· Aug 25, 2023
Thank you for your feedback! We are thrilled that you love the brace, and color options are a suggestion we have passed on to the manufacturer, so certainly keep in touch in case that changes in the future!
The company worked with me and was helpful when the wrong product was shipped out. The return process was smooth
By Lorraine R.
Response from BraceLab· Aug 25, 2023
Thank you for your feedback, Lorraine. We are glad that our Support Team was able to help you out!
Great customer service - Brian was most helpful
By Niki
Response from BraceLab· Aug 25, 2023
Thank you for your feedback, Niki. We are glad that Brian could help you out!
Process was explained well. Code for billing in details was very helpful.
By John K.
Response from BraceLab· Aug 25, 2023
Thank you for your feedback, John. We are glad that our Support Team could help you and that the information we provide worked well for you.
I received good feedback verifying the fit. Not having seen a doctor or therapist for a "knitting injury," I wear it during activities such as knitting, hand sewing, and folding laundry for the extra support.
By Patricia T.
Response from BraceLab· Aug 24, 2023
Thank you for your feedback, Patricia. We are glad that the brace helps you embrace your functional freedom to continue doing the things you enjoy!
The site was easy to navigate, product descriptions were super detailed to provide me confidence in choosing the right product. Checkout was easy.
By heather M.
Response from BraceLab· Aug 24, 2023
Thank you Heather! We are thrilled to hear that you had an easy experience with us, and we hope you enjoy your brace!
First of all, the Push Meta-Grip is an excellent product that works. BraceLab's ordering process was smooth and easy to navigate. I always prefer to order directly from the manufacturer rather than Amazon. Moreover, shipping packaging was just right and delivered on schedule.
By LMS
Response from BraceLab· Aug 24, 2023
Thank you for your feedback! We are so happy to hear that you had such a positive experience with us, and we hope your MetaGrip continues to work well for you!
Everything is excellent! Just one detail I would like the splint that I use metagrip to be a natural color
By customer
Response from BraceLab· Aug 23, 2023
Thank you for your feedback! We are very glad to hear that you are enjoying the brace. The manufacturers chose gray as a neutral color choice so that it does not clash with any skin tones, but we have passed along this feedback in case they want to consider other color options in the future!
