Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
great product and attained device quickly even when I am in Hawaii
By Barbara L.
Response from BraceLab· Oct 19, 2023
We greatly appreciate your kind review! It's wonderful to hear that you are pleased with our product and that it arrived promptly.
no problem in ordering and rec'd in a timely manner but very expensive for what it is
By ta
Response from BraceLab· Oct 19, 2023
Thank you for your review! We appreciate you sharing your feedback!
Great product
By Deborah K.
Response from BraceLab· Oct 19, 2023
Deborah, thank you for your positive review!
Cant get logged in. I created account and keychain did not log password. I tried to retrieve password and lost password tool didn't work. UPDATE--They responded to me and I eventually got logged in. Not easy to do business with. I had to jump through more hoops to leave this reply. They seem to be responsive but have web support issues. Not easy to do business with.
By Michael N.
Response from BraceLab· Oct 19, 2023
Thank you Michael for your feedback. I apologize for the issue with your account. I have just sent you a password reset email so contact us if you are still having trouble logging into your account!
We received brace fast. Great product. Answered questions promptly
By Ernest S.
Response from BraceLab· Oct 18, 2023
Thank you for your feedback, Ernest. We are glad that our Support Team was able to answer questions to help you make the best decision for you.
Easy to order. My brace arrived in a timely matter. Great support for my thumb!
By Lisa A.
Response from BraceLab· Oct 18, 2023
Thank you for your feedback, Lisa. We are glad that our website and free shipping worked well for you.
Ease of ordering
By Laura C.
Excellent customer service
By Cathy H.
Response from BraceLab· Oct 17, 2023
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service team.
