Good communication
Good communication
By Anonymous
Response from BraceLab· May 13, 2024
Thank you for your review!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Good communication
By Anonymous
Response from BraceLab· May 13, 2024
Thank you for your review!
good quality on time delivery
By ROBERT H.
Response from BraceLab· May 13, 2024
Thanks Robert for your feedback! We are glad to know you are enjoying your brace!
My order was easy to place and it arrived before the estimated date. Unfortunately, I made an error and ordered the wrong hand. It was very easy to exchange and it was done in a very timely return. The brace fits well and seems to be helping.
By Regina C.
Response from BraceLab· May 13, 2024
Thanks Reginia for your feedback! We appreciate you sharing your experience with us at BraceLab!
Although the device did not turn out great for me it is obviously a well made and quality product. I returned it and received my reimbursement with absolutely no problems.
By John M.
Response from BraceLab· May 13, 2024
Thanks John for your review! We are glad that we were able to assist you!
Not your fault. I was prescribed the brace for the wrong indication. I have a triscaphe DJD, not a basilar thumb arthritis. The brace transferred the motion to my painful joint which resulted in increased pain and discomfort. This brace is not indicated for triscaphe DJD.
By Diana V.
Response from BraceLab· May 13, 2024
Thank you Diana for your feedback.
Easy ordering on website. Very quick shipping and delivery.
By Shelley B.
Response from BraceLab· May 13, 2024
Thanks Shelly for your review!
I had ordered too small size and they sent me a label to return my brace and then sent me a size bigger. Excellent customer service! And I'm hoping it will help my arthritic thumb. It's hard not having use of a thumb.
By Lynne L.
Response from BraceLab· May 13, 2024
Thank you Lynne for your review! We appreciate your feedback!
had a problem tracking no longer good called spoke to Brian he resent sent order same day excellent customer service. Also original item showed up same day sent the reshipped back
By Gerald P.
Response from BraceLab· May 10, 2024
Thank you for your feedback! We're glad to hear Brian provided excellent service in resolving your tracking issue promptly!