Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Customer service response and product quality
By Geoffrey L.
Response from BraceLab· Jul 26, 2024
Thank you for your review, Geoffrey! We’re pleased to hear that you’re satisfied with both our customer service and product quality. Your satisfaction is our top priority!
Prompt delivery and product as appears
By Renee
Response from BraceLab· Jul 25, 2024
Thank you for your feedback, Renee. We hope the brace helps you stay in motion.
BraceLab website was easy to navigate and shipping was fast and free! Thanks!
By Pete S.
Response from BraceLab· Jul 25, 2024
Thank you for your review, Pete! We're pleased to hear that you found our website easy to navigate and that you appreciated the fast and free shipping. We appreciate your feedback!
I received my order
By Cynthia O.
Response from BraceLab· Jul 25, 2024
Thank you for your review, Cynthia! We're pleased to hear that you received your order quickly and that you're happy with the service provided!
Bought it for Achilles tendinitis after measuring to determine I was right between medium and large. I chose medium which proved to be too tight but the exchange process was easy and hassle free. Advice: err on larger size if you’re not sure as there’s plenty of adjustment on this brace. It is very comfortable and supportive and very well made.
By Steve
Response from BraceLab· Jul 25, 2024
It's important to us that our customers have a positive experience. We understand your frustration with the fit of the product. Please reach out to our support team as we would love to help you further! You may call our team at 888-235-8221 or email us at [email protected].
I appreciate the fast service and well fitting braces that BraceLab produces. Thankyou. I am on my 7th thumb brace since 2010!
By Diane D.
Response from BraceLab· Jul 25, 2024
Thank you for your review, Diane! We're delighted to hear that you've been pleased with both the fast service and the custom-fit nature of the MetaGrip.
It took almost a week to receive my left thumb brace, longer than my right brace. But that's fairly quick. I was just hoping it would come earlier because the right brace has been so helpful.
By Gale D.
Response from BraceLab· Jul 25, 2024
Thank you for your feedback, Gale! We're glad to hear that you're overall satisfied with your MetaGrip! We apologize for the delay in receiving your left thumb brace, while we strive for consistency in delivery times, occasional variations may occur.
I love the brace. It has helped ease some of the pain of my sprained thumb.
By Kelly P.
Response from BraceLab· Jul 24, 2024
Thank you for your review, Kelly! We're glad the Push Sports Thumb Brace has eased the pain in your thumb.
