Horrible return policy…
Tried it out for a day just at home-had to take the tags off to do that. Fits length wide perfect., but it digs into the top of my foot-even with adjusting the straps. Your return policy is awful-I can’t return it because I wore it for a few hours! How the heck else are you supposed to make sure it works. Won’t work for me-can’t return -zero stars!
By Lisa G.
Response from BraceLab· Nov 18, 2025
Lisa, thank you for your feedback. We’re sorry to hear that the brace wasn’t comfortable for you. We do offer a free 30-day return policy, and you’re welcome to send the brace back for a refund within that window. You can obtain a return label by reaching out to our support team at [email protected] or calling us at 8887-235-8221.




