Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
The braces I kept are great. The one I had return was taken back and refunded quickly with no hassles.
By Taya K.
Response from BraceLab· Nov 4, 2024
Taya, we appreciate your kind words and are pleased to hear that you had a positive experience with our return process!
Item is over priced.
By CustomerTheresa
Response from BraceLab· Nov 4, 2024
Thank you for your feedback! Feel free to contact us if you are unhappy with your brace and would like to return it!
The wrist guard cuts into my hand because it’s made of hard plastic. Certainly needs to be redesigned for the high cost of this item. Reported to my surgeon.
By Carol C.
Response from BraceLab· Nov 4, 2024
Thank you Carol for your review. I apologize that the brace didn't work for you. If you would like to submit a return request, you may follow the link below. If you have any other questions, feel free to reach out to our support team! https://bracelab.com/rma/guest/login/
It was easy to order online.
By SYLVIA
Response from BraceLab· Nov 4, 2024
Sylvia, we're so glad to hear you found our online ordering process easy and convenient. Thank you for your feedback!
Fantastic! Really helps with my gaming and texting pain It’s great to be able to adjust it
By Kendra
Response from BraceLab· Nov 1, 2024
Thank you for your feedback! We're thrilled to hear that the MetaGrip splints are helping for gaming and texting!
The brace is superior to others tried. Fulfilling the order was quick
By Jerrold R.
Response from BraceLab· Nov 4, 2024
Thanks Jerrold for your review! We are glad the ordering process went smoothly for you!
META GRIP THUMB CMC ORTHOSIS — PUSH braces. Not knowing what to expext dealing with this company- I was really delighted to be taken care of quickly by someone knowledgeable about this new product. Their response time to returning a product was speedy. I rate them 5 stars. Try them. You wont be sorry!
By Barbara M.
Response from BraceLab· Nov 1, 2024
Thank you for your kind feedback! We are so happy to hear that you had a positive experience with BraceLab! We strive to provide excellent customer service and are glad that you found our team to be knowledgeable and responsive.
Customer service is always fast and polite. it makes it easy to call in an order.
By Sandra M.
Response from BraceLab· Nov 1, 2024
We appreciate your kind words about our customer service. We strive to make ordering easy and we're glad you've had a positive experience!
