Very good customer service
Very good customer service. Responded quickly and returned with no issues.
By Stephanie
Response from BraceLab· Dec 4, 2024
Thanks Stephanie for your review! We are glad you had a positive experience with us at BraceLab!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Very good customer service. Responded quickly and returned with no issues.
By Stephanie
Response from BraceLab· Dec 4, 2024
Thanks Stephanie for your review! We are glad you had a positive experience with us at BraceLab!
I couldn't wear it. It hit my wrist at a bad place. I feel that I have wasted my money on this brace.
By Lana M.
Response from BraceLab· Dec 3, 2024
Thank you Lana for your review. I apologize that that our brace didn't work for you. If you would like to submit a return request, you may follow the link below. If you have any other questions, feel free to reach out to our support team! https://bracelab.com/rma/guest/login/
Great product! Freed me from pain and allows me to do most things without meds. It was recommended to me by my orthopedic surgeon and I could not be happier. Game changer. Excellent customer service as well, though I’ve never had to call :) Highly recommend!
By Ashley F.
Response from BraceLab· Dec 2, 2024
We are thrilled to hear that you are experiencing such positive results with the Push MetaGrip splint!
The brace helps alleviate pain
By greg
Response from BraceLab· Dec 2, 2024
We're so glad to hear that the MetaGrip has been helpful in alleviating your pain!
Brace received quickly after ordering.
By Nancy T.
Response from BraceLab· Dec 2, 2024
We're glad to hear that you received your Push MetaGrip splint quickly after ordering.
Everyone I came into contact with over the phone extended superior customer service!
By RACHEL W.
Response from BraceLab· Dec 2, 2024
Rachel, thank you for your review! We're so glad to hear you had a positive experience with our customer service team!
I was hesitant to order the splint because I thought it was a waste of time and money. I was wrong! This actually works and I have been able to work and even sleep with it on. I even sent the link to my 88 year old mother and my brother who both have CMC arthritis. I’m ordering one for the other hand soon! Thanks
By John R.
Response from BraceLab· Dec 2, 2024
We're so happy to hear that the Push MetaGrip has been working for you!
The measurements were spot on. The product came quickly. I am also pleased with the relief the braces give me from my hand pain.
By Greg P.
Response from BraceLab· Dec 2, 2024
Greg, thank you for your kind words and feedback!