Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Very uncomfortable
By Nicholas D.
Response from BraceLab· Feb 3, 2025
Hi Nicholas, we are sorry you're experiencing discomfort with your brace; please reach out to us for possible solutions or to request a return or exchange per our policy.
I ordered my brace and opted for standard shipping 2-7 days. It took 14 days to arrive. I had been in communication about this delay and options should I no longer need or want the brace. Upon arrival the brace was absolutely perfect. I again called customer support to review application of the Thumb sport splint to ensure proper fit. Again the support was outstanding answering all of my questions. In addition I love the brace as it provides enough freedom for my wrist while protecting my thumb. I highly recommend the company and splint.
By Andrea
Response from BraceLab· Feb 3, 2025
We appreciate your feedback and are glad to hear that you are satisfied with your purchase. We are also happy to hear that you found our customer support to be helpful and that you are satisfied with your brace!
Drugstore braces didn't work, this is the only thing that stops my thumb joint pain. Excellent product
By Jay G.
Response from BraceLab· Feb 3, 2025
Thanks Jay for your review! We are so glad to hear that this product has been effective in alleviating your thumb joint pain!
The brace was a little tricky to fit, but one I got it set up, it helped me quite a bit. I like to do needlework, but the arthritis in my hand hurts if I do needlework for a long period of time. The brace helps me do what I want and keeps the pain under control.
By Linda L.
Response from BraceLab· Feb 3, 2025
We're so glad to hear that the brace has been helpful for you. It's wonderful to know that it's allowing you to continue doing what you love. We appreciate you sharing your experience.
After two weeks from purchase, I have yet to receive my order.
By STEVE A.
Response from BraceLab· Jan 31, 2025
Thank you Steve for you feedback. We apologize for the issue with your order. Feel free to contact us for potential solutions.
Got this $16 cheaper directly from the company than from Amazon. Fits great and gives me confidence to use my hand more because I know I’m not injuring my thumb or causing pain. I love how small it is and isn’t in the way when I play the piano. I can get knitted gloves on over it too because it’s so small.
By Karen
Response from BraceLab· Jan 31, 2025
Karen, thank you for your feedback and review! We're thrilled to hear you're satisfied with your purchase and that it's providing the support you need.
Pleasantly surprised as to how well the Brace Labs Push device works. It has allowed me to continue a home improvement project with only minor discomfort in my thumb/ wrist area. Expensive but worth it.
By Tom P.
Response from BraceLab· Jan 31, 2025
Tom, we appreciate your kind words and are thrilled to hear that the Brace Labs Push device has been so helpful in your home improvement project. It's our goal to provide products that help people live more comfortably and achieve their goals.
Product is good not great. Would have liked a larger cup.
By James S.
Response from BraceLab· Jan 31, 2025
Hi James, Thank you for your feedback. We are sorry you only had a good experience, and your complete satisfaction is of utmost importance. Please let us know if there's anything we can do to change that.
