Great customer service
Great customer service. I received my braces in a very timely manner.
By Jennifer Beyt C.
Response from BraceLab· Feb 11, 2025
Jennifer, we appreciate your kind words and are thrilled to hear about your positive experience!
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Great customer service. I received my braces in a very timely manner.
By Jennifer Beyt C.
Response from BraceLab· Feb 11, 2025
Jennifer, we appreciate your kind words and are thrilled to hear about your positive experience!
Service was excellent
By Sharon M.
Response from BraceLab· Feb 11, 2025
Thank you Sharon, we strive to provide execellent customer service here at BraceLab.
So far great
By Jacqueline L.
Response from BraceLab· Feb 10, 2025
Jacqueline, thank you for your feedback!
easy to reorder. shipping was super fast....zero mishaps Love this WEB site. Easy instruction with each product. This is my go to for any type of brace I may need.
By Dawn M.
Response from BraceLab· Feb 11, 2025
Thank you, Dawn! We're so glad to hear you've had such a positive experience with our website and products. Thank you for being a valued customer.
I ordered the wrong size brace. In one call, Bracelab gave me a free shipping label and sent me the correct size when my original order reached them. Outstanding customer service!
By Larry D.
Response from BraceLab· Feb 11, 2025
Thanks, Larry! We strive to provide excellent customer service and are glad we could help you get the right size brace.
Great service. Quick and effective fitting support by phone by Troy. Best brace out of many tried. Recommended by my doctor over Comfort Cool. Worth the price.
By Deborah
Response from BraceLab· Feb 11, 2025
We're thrilled to hear about your positive experience! We appreciate you taking the time to share your feedback. We're glad you found the brace effective and that Troy was able to provide helpful support.
I originally purchased a PUSH Thumb brace for my right thumb-size two, nine years ago on December 12, 2015 from ENOS Home Medical and the Occupational Therapist at Hawthorn Medical Center in Dartmouth, MA for $80.00. I wore it daily and it lasted nine years! The Velcro straps were finally showing signs of wear and tear and have lost their grip. It was one of the best purchases I have ever made- it works so well and my thumb feels so much better after wearing it. So in January 2025, I decided to order a new one for my right hand and also one for my left hand. It is a simple, yet innovative invention and it is most definitely a sound investment that I highly recommend to anyone who has problems with their thumbs. (I tend to wear mine while I sleep.)
By Janet P.
Response from BraceLab· Feb 11, 2025
Janet, thank you for sharing your experience and feedback!
I appreciated the quick response to my request and easy return process.
By Tracy F.
Response from BraceLab· Feb 10, 2025
Hi Tracy, We strive to make the process as accessible as possible. We are grateful for your business.