Was upgrading an old 26" from a 3x9 to…
Was upgrading an old 26" from a 3x9 to a 1x11. Rep from Box was helpful and the product bolted in easily. Seems to be a good fit!
By customer
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
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Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
568 approved reviews, newest moderated first
Was upgrading an old 26" from a 3x9 to a 1x11. Rep from Box was helpful and the product bolted in easily. Seems to be a good fit!
By customer
Website works well. But on mobile couldn't figure out how to view my cart without adding another item and hitting the view and checkout button. Every thing else is great.
By customer
Very helpful, quick responses, polite customer service good quality stuff!
By customer
Best drivetrain I’ve used in the past decade! Wide range, crisp shifting, reliable and durable what more can you ask for?
By Xavier B.
Met Toby on Saturday at Sedona bike fest and went over the box 2 I ordered on Friday, haha. Cant wait to put it together.
By Gnarkowski
Easy to follow website, great customer service.
By Ian K.
I live in Auckland NZ. I placed my order Fiday evening, followed the order every step of the way from Anaheim US, until it arrived at my front door Monday lunch time. ⭐⭐⭐⭐⭐.
By Tim D.
Great products fantastic customer service.
By 720 B.