Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
BOXComponentsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
568 approved reviews, newest moderated first
Thanks perfect quality and nice touch to my redline👍🏻
By Adams D.
Response from BOXComponents· Nov 28, 2018
Thank you for your feedback Adams. We hope you enjoyed your purchase. Please let us know if we can help with anything else.
Every thing I was interested in Cranks, bars were "out of stock" in size and color, so I ordered parts and pieces I could use ?
By #468
Response from BOXComponents· Nov 28, 2018
We apologize that the cranks and bars you were looking for were out of stock. During this Holiday season, our inventory moves quickly. Please let us know if there is anything specific you're looking for so we can keep you posted on when we will have new stock. We appreciate your feedback.
Very helpful over the phone. Quick shipping Quality products
By 5cottL
Response from BOXComponents· Nov 27, 2018
Hi Scott, we're glad to hear we were able to assist you by phone. Please feel free to contact us again any time.
Always great customer service when dealing with BOX.
By Chris
Response from BOXComponents· Nov 27, 2018
Hi Chris, thank you for your kind words. We're always here for you if you need anything else.
Great products great customer service. You can tell you are buying quality products from a company that cares and stands behind their work 100%.
By John
Response from BOXComponents· Nov 27, 2018
Hi John, thank you for being a loyal customer and the positive feedback. If there is anything else we can do to help, please let us know.
Always has gtreat product quality first unlike other mtb companys who rate profits equal to quality
By customer
Response from BOXComponents· Nov 27, 2018
We really appreciate the positive feedback. Thank you.
Went out on a limb and decided to try BOX MTB components. I knew BOX made quality products based on my experience with BMX. I sold my Shimano XTR and purchased the BOX-TWO, I could not be happier. The shifter has an awesome positive click that you hear and feel. The parts seem to have the same quality and build as expected with BOX BMX parts. The real separation BOX has over their competition is the customer service. The quick response to questions and the aiding of fixing issues i encountered at checkout are second to none. These issues were resolved quickly and on the weekend of all things. If nothing changes I see no reason I would ever go back to the other two options.
By Matt
Response from BOXComponents· Nov 26, 2018
Matt, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Excellent customer service, great delivery and outstanding aftersales. Will continue to be a loyal customer to a great brand with fantastic products.
By customer
Response from BOXComponents· Nov 26, 2018
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and sharing the word about us. We're always here for you.
