Stopped answering my questions on the…
Stopped answering my questions on the chat session. No phone suppprt st all. Poor customer service.
By Shane B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
568 approved reviews, newest moderated first
Stopped answering my questions on the chat session. No phone suppprt st all. Poor customer service.
By Shane B.
Couldn’t have been more helpful. Needed some help as U.K. distributor had gone in administration. Box went above and beyond to get me the correct parts via the most cost effect manner. Thx guys.
By Graham C.
Always great to work with BOX. Great components and great customer service.
By John OBrien ".
They were super responsive and great products.
By Mikey P.
Fast shipping and quick answer to my technical question.
By Dromedarius
Great Quality products and super fast delivery.
By Arturo A.
All around great communication and support!
By Cyclecraft B.
Great parts! Fast shipping. Friendly service! What more can ya ask.
By Thomas G.