Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
399 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Alert 360 (alert360.com) has 399 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
399 approved reviews, newest moderated first
Great Phone service, fast response, knowledgeable technicians!
By John B.
Response from Alert 360· Jun 22, 2020
Thank you for sharing your experience, John. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
On time. Helpful.
By John D.
Response from Alert 360· Jun 15, 2020
Thank you for your review, John. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Good customer service. Very knowledgeable and professional technician
By Mounir
Response from Alert 360· Jun 15, 2020
Thank you for sharing your experience, Mounir. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 has provided me with excellent Technical Support, as well as sending technicians to solve my issues. They observed all the precautions/social distancing recommendations for COVID19. Melvin and Richard were very professional, courteous and knowledgeable. Thank you Alert 360!!!
By chanson
Response from Alert 360· Jun 8, 2020
Thank you for sharing your experience, Chanson. Customer service is incredibly important to us, and I'm so happy the Alert 360 team has provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Excellent customer service! Appointment was scheduled quickly, technician Arrived at the beginning of my 4 hour “window,” and called to let me know he was on the way. Daniel was thorough, professional, and courteous. (Also masked and gloved- thank you!) Great job!
By Karen McHenry S.
Response from Alert 360· Jun 2, 2020
Thank you for sharing your experience, Karen. Customer service is incredibly important to us, and I'm happy Daniel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I am so happy to have been one of 360 first customer s they really have great customer service not at all like other company s
By Nancy R.
Response from Alert 360· Jun 2, 2020
Thank you for your review, Nancy. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Our service technician Ryan, representing 360 alert has earned our highest rating. He did everything he could to upgrade our system All the while wearing a mask & gloves, during this pandemic. I am very pleased with the job Ryan performed for us today. Thank you Ryan! 👍🏻
By Gail G.
Response from Alert 360· May 12, 2020
Thank you for sharing your experience, Gail. Customer service is incredibly important to us, and I'm happy Ryan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Very prompt and cautious to our service call despite the covid 19 situation. Thank you Alert 360!
By Keith P.
Response from Alert 360· May 12, 2020
Thank you for your review, Keith. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
