We love 360 alarms service
We love 360 alarms service! They are always so professional. They do a great job!!!
By Rebecca W.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
399 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Security Systems at great prices! We offers several packages that are up to 25% off RETAIL! Switch and save Alarm Monitoring starting at $15.95!
Alert 360 (alert360.com) has 399 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
399 approved reviews, newest moderated first
We love 360 alarms service! They are always so professional. They do a great job!!!
By Rebecca W.
The technician was very nice and very knowledgeable! I would definitely recommend alert 360!
By Debbie B.
Response from Alert 360· Dec 28, 2020
Thank you for sharing your experience, Debbie. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Our technician Ryan was polite and informative. We live in southwest Florida. He was fast and spot on in troubleshooting the problem. Get this guy a raise in pay, Alert 360 management! I would have left 5 stars but the tech was not supplied with a proper battery to complete the work. (Not the techs fault). We have had 360 for around 9 years and we have no desire to switch companies. We are happy with the service! Thanks.
By bmwgsadv
Response from Alert 360· Dec 21, 2020
Thank you for sharing your experience, bmwgsadv. Customer service is incredibly important to us, and I'm happy Ryan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I have been using alert 360 for over a year now. Stephen or Steven, not sure how it's spelled, has been my tech and came out to my home on several occasions due to me adding cameras, etc. Wonderful customer service and everything you'd expect from a company you are doing business with.
By Luke Van H.
Response from Alert 360· Dec 14, 2020
Thank you for sharing your experience, Luke. Customer service is incredibly important to us, and I'm happy Stephen provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tramario did a wonderful job. He answered all of my questions and made sure everything was working properly before he left. Very professional!
By C. N.
Response from Alert 360· Dec 14, 2020
Thank you for sharing your experience, C Nelson. Customer service is incredibly important to us, and I'm happy Tramario provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Loved the tech Jeff. He was awesome! Explained to me what probably happened when my alarm went off. Fixed what was wrong and made me feel safe again. He was also a nice human being not a rehearsed robot! Thanks you guys! From patterson Eye Center.
By Nancy W.
Response from Alert 360· Dec 14, 2020
Thank you for sharing your experience, Nancy & Patterson Eye Center. Customer service is incredibly important to us, and I'm happy Jeff provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
A very pleasant experience! We left a company we had been with for 30 years. Matt was the rep that came to do all that was needed to get our service restored! He was knowledgeable, courteous, wore a mask the whole time and was just a very pleasant young man!!
By Sandy and D.
Response from Alert 360· Dec 7, 2020
Thank you for sharing your experience, Sandy & David. Customer service is incredibly important to us, and I'm happy Matt provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Excellent service, I have been a customer for 20 years and Bruce has always been there for me. Today he and Tech John were here, wore masks, and gave me exceptional service. Highly recommend them.
By Mike K.
Response from Alert 360· Dec 7, 2020
Thank you for sharing your experience, Mike. Customer service is incredibly important to us, and I'm happy Bruce, John & team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager