Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
399 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Alert 360 (alert360.com) has 399 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
399 approved reviews, newest moderated first
Allen was my tech He was friendly and courteous and had the job done quickly !!
By Angela
Response from Alert 360· Feb 28, 2022
Thank you for sharing your experience, Angela. Customer service is incredibly important to us, and I'm happy Allen provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Their technician is always efficient, knowledgeable, courteous, a nice guy who gets the job done every time. What more could anyone ask?
By Frank W.
Response from Alert 360· Feb 28, 2022
Thank you for sharing your experience, Frank. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alarm sophistication perfectly suited our detailed needs. Sales, install, training and support has gone better than imaginable. Minor refinements were brought to our attention that really puts the 'frosting on the cake'. Telephone response and support is so fast, it could not be better. With my moderate experience, that is really saying something. Never again back to the other large companies.
By Duncan W.
Response from Alert 360· Feb 20, 2022
Thank you for your review, Duncan. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
The service Technicians were so quick and knowledgeable. Not only that they were friendly. Troy did what he said he would do and he helped me out totally. I was frustrated at first but after he explained everything in such a professional and kind way I understood and he was amazing. I will recommend them all to anyone.
By Kisha V.
Response from Alert 360· Feb 14, 2022
Thank you for sharing your experience, Kisha. Customer service is incredibly important to us, and I'm happy Troy provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The gentleman arrived on time and worked in a professional manner until the project was completed. He was polite and businesslike. I was pleased with his work and the outcome.
By US C.
Response from Alert 360· Feb 14, 2022
Thank you for sharing your experience. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Very professional and thorough. Explained everything very well and was extremely patient and professional during the entire install. Highly recommend using them.
By Mark W.
Response from Alert 360· Feb 7, 2022
Thank you for your review, Mark. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Both of the guys that came were so great!! Very professional, knowledgeable and quick. Mike deserves a raise, I had lots of questions and he helped me with every one of them. He’s good at his job and great with customers. Amazing install techs thank you! -Britt Bair
By Britt B.
Response from Alert 360· Feb 7, 2022
Thank you for sharing your experience, Britt. Customer service is incredibly important to us, and I'm happy Mike & the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Got everything working for me
By Mindy M.
Response from Alert 360· Jan 31, 2022
Thank you for your review, Mindy. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
