Helpful and quick!
Helpful and quick!
By Stephen C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
544 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
544 approved reviews, newest moderated first
Helpful and quick!
By Stephen C.
Desire from the customer support team absolutely rocks, thanks again! Replacement part sorted out fast for my spray nozzle when I needed one :)
By Braden L.
spent over 1k on ac products, after sales support is virtually inexistent and if support does write back they have no interest in actually helping, all they care a toss about it feedback for future gen upgrades to rake in more money... not from me ive got product on the way as we speak but im just returning the delivery im sick of supporting ac infinity now, ACI are starting to give spider farmer a good name!
By Chris S.
Reached out about defected inline fan and was contacted right away from support team. New fan on the way. Thanks AC Infinity!!
By Dwain W.
AC Infinity handled a warranty replacement with great service and ease. Ashley was extremely helpful and coordinated a replacement for a humidifier that I love and was not sure whether such accommodations could be delivered. Thank you.
By Ryan F.
Grade A++ replacement policy. Erica with the customer support team took care of everything and a replacement item has been posted. As expected, AC Infinity continues to strive to help the growers keep on growin’.
By John B.
Alles absolut Top.
By Crista P.
Very great customer service shout out to Daniel
By Tristan C.