Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1st Class Medical is the world's largest distributor of portable oxygen concentrators! We are an authorized dealer for every major manufacturer.
1st Class Medical (1stclassmed.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
234 approved reviews, newest moderated first
It's a Sunday afternoon looking on Line for a portable concentrator I was shocked got a phone call back In minutes cmon on a Sunday I couldn't believe it talked with Derek Hayes,what a fine young man and knowledgeable on equipment and people's Health knew all the answer and very happy with the portable concentrator he sold us He was our Angel Today ! I will highly recommend him to other cancer patients.Thank You Derek
By James P.
Was a pleasure to have Derek help me find the right oxygen concentrator for my wife. He was polite, courteous and professional. Has a good product knowledge of concentrators.
By Robert C.
This is an outstanding company to work with. Emily did an amazing job with explaining everything. We are very grateful for her.
By Sheila
Customer service with Derek excellent. Was able to accommodate my needs and my budget.
By Amanda B.
Andrew was very helpful. Ordering the oxygen concentrator was quick and easy.
By Alisha N.
Collin made what could have been a challenging transaction extremely simple. He was professional and courteous throughout. I'm sure my mother-in-law will enjoy the freedom of movement with this portable concentrator. We're very grateful.
By Martin D.
Ms Birkman was very helpful and answered all of my questions. She made what I felt like was the impossible, possible.
By BRB B.
Emily was great. Friendly, informative and helpful. She made the entire process smooth and easy. Tonya Lacy
By Tonya L.
