Curious Customer/Patieng
Derek called me almost immediately when I queried a search engine. He was confidence building and offered a good amount of concern for my issues. I was extremely impressed with Derek. He’s “a keeper.”
By Nancy H.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1st Class Medical is the world's largest distributor of portable oxygen concentrators! We are an authorized dealer for every major manufacturer.
1st Class Medical (1stclassmed.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
234 approved reviews, newest moderated first
Derek called me almost immediately when I queried a search engine. He was confidence building and offered a good amount of concern for my issues. I was extremely impressed with Derek. He’s “a keeper.”
By Nancy H.
Andrew was very polite, knowledgeable and helpful in the selection process of my new Arya Go portable oxygen concentrator. It took me two weeks to decide what I wanted to do, but he was very patient in the process.
By Richard B.
This is my second unit purchased so with my knowledge and with Aaron help it was easy.
By Michele D.
I bought a Liberty 2 from First Class Medical and have nothing but problems with it. I paid $90 for shipping to have them repair it and they said it works fine and sent it back. It vibrates like a freight train so noisy you can’t sleep. They do not stand behind their warranty at all.
By Ronald R.
Very patient kind and friendly. Thank you Collin
By Jenifer S.
After 3 years of no contact, it’s nice see I was remembered! Service was great!!!!
By Billeads
The buy back program is a rip off. We spent $3500 for an oxygen generator that was more portable for my wife to use when we went someplace . We had it for about 40 days. My wife passed away so I called them about buying it back. I was offered up to $450. Less if they could find any reason to knock the price down more. I told them I wasn't interested.
By Brian S.
Chris was a pleasure to work with. He is honest and positive and left us believing he truly cared about our needs. He was the only representative I talked to that cared whether I did business with them. Add to that a very competitive price and fast shipping. All around a great experience.
By Bob R.